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My newly built PC keeps freezing when I have multiple programs open

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February 20, 2014 3:01:17 PM

Whenever I try using programs at the same time such as minecraft, mumble skype and google chrome my computer freezes up for a minute or so then comes back telling me that " "program name" has stopped working". This only started happening about 3 days ago and I have had the PC for 3 weeks.

"Note" I have 8gb of ram
February 20, 2014 3:07:18 PM

What are the complete system specs? Freezing problems are usually caused by overheating, a cheap PSU, or RAM issues. Have you monitored your idle/load temps for the CPU/GPU? I can't offer much advice until you post complete system specs including model numbers if possible.
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February 20, 2014 3:25:03 PM

Did you enable an XMP profile in the BIOS for the RAM? Have you run Memtest86+ to test for RAM errors? What are the idle/load temps for the CPU/GPU?
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February 20, 2014 3:36:29 PM

make sure the mb has the newest bios file on it. on some ram and mb combo you may have to bump of the dram voltage and chipset voltage. also run hdtune check to see that your hard drive not stalling.
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February 20, 2014 3:38:55 PM

Have you done any overclocking? Are your Ram CAS timers set to auto, or are they manually set to the timings specified on the dimms?
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February 20, 2014 4:02:23 PM

Hi,

What program is not responding ?
If it's not games or video and such, I would scan with malware bytes, adwcleaner and roguekiller to look for malware.
If it's games, download coretemp or hwmonitor and msi afterburner to look at the CPU/GPU temps
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February 20, 2014 4:13:17 PM

How exactly do I access bios from windows 7?
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February 20, 2014 4:17:48 PM

You don't. You access the BIOS during system boot by pressing a pf key. Usually F2...
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Best solution

February 20, 2014 5:29:29 PM

i have same exact board it is a audio problem it causes skype chrome and other programs to randomly freeze it is a easy fix just uninstall realtek hd audio and go hear and download the latest driver the one windows update gives you is very buggy and older than the newest one here is the link to the site http://www.realtek.com.tw/downloads/downloadsview.aspx?... enjoy i felt so relived when i fixed that problem :) 
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February 20, 2014 6:23:13 PM

I checked the build parts link and there was a red bar at the top about incompatibilities of the components there. Checking the message gave "Some AMD 970 chipset motherboards may need a BIOS update prior to using Vishera CPUs."

Since you didn't know that you can't access the BIOS through Windows, I'm guessing you didn't update the BIOS. If you don't know how to do that, take it to a shop or have a friend show you how.
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February 20, 2014 6:35:56 PM

It is a software issue so I recommend that you try pathil123's suggestion. If you have not already, make sure you download and install all of the latest drivers for your motherboard from MSI.
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February 21, 2014 10:59:03 AM

Babalooba said:
How exactly do I access bios from windows 7?


Have you installed any new hardware or software before this problem started? Did anything happen that caused your system to shut down or crash before this problem started? That may have corrupted your Windows.

Perhaps you've had a bad update from MS that is causing some issues. You could try rolling you system back to before 6days ago if a restore point is set, or you could could try updating your drivers, like for your VGA card and others.

To get into the Bios have the system restart and when you see the motherboard splash screen hit the "Delete" Key.
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February 21, 2014 11:30:16 AM

If it's run fine for 3 weeks and this just started, I doubt memory timing, ram voltage, bios updates are the problem. If it needed a bios update, it wouldn't boot. If the ram stuff wasn't right, it would have issues sooner, so lets use some logic and eliminate those.

Could be a driver issue as stated. If windows update did an update for one of your drivers a few days ago, possibly the sound one as mentioned.

If it was heating/PSU/etc, they probably wouldn't be getting program not responding messages, it would either bluescreen or shutdown or freeze.

I would tend to point to either an update a few days ago, or malware viruses.

Program hanging and then coming back usually means something is lagging the system out, not needing a BIOS update or bad RAM timing and either of those things don't start weeks after it's been running.

Try downloading HWmonitor. IT will let you see your temps to rule that out, and also check your task manager to see if your CPU usage is being used up by something in the background.
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February 21, 2014 12:51:36 PM

pathil123 said:
i have same exact board it is a audio problem it causes skype chrome and other programs to randomly freeze it is a easy fix just uninstall realtek hd audio and go hear and download the latest driver the one windows update gives you is very buggy and older than the newest one here is the link to the site http://www.realtek.com.tw/downloads/downloadsview.aspx?... enjoy i felt so relived when i fixed that problem :) 

That link is not working for me.
When I hit next it redirects me to the same page
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March 2, 2014 7:51:00 AM

I'm having the same issue again and I'm not sure why it's happening again after I fixed it. I'm gonna update my drivers then comeback and look at some more answers.
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March 10, 2014 4:01:53 PM

Sounds like a windows issue try doing a repair or restore the system back to a point before the problem started.
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