I was asked to help remove a forgotten password off of a Samsung dp500a2d-a02ub running Windows 8 OS. I burned a bootable Windows password editor CD to remove the old password.
I had to enter the BIOS settings and alter the secure boot setting in order to boot the CD. I changed the UEFI setting to some 3 letter acronym I cant remember. I was then able to successfully use the password reset disc, but after finishing the process and rebooting the computer, I am getting this error: Reboot and select proper boot device or Insert boot media in selected boot device and press a key.
I have tried pressing every button from F1-Delete repeatedly as I power on the system but there appears to be no way to enter the BIOS. There really isn't any time to press anything either.
When I turn on the PC the first thing I see is a blue box that says: PASSWORD.
After that password is entered I get another blue box that says: ST500LM012 HN-M500MBB Enter HDD password, and after that last password I am brought directly to the Reboot and select boot device error.
I cant boot the computer and I cant enter the BIOS. Does anyone know some alternative way I can get into the BIOS setting to restore the factory defaults? Anything at all that might help?
Any help would be appreciated. I will check back on this post tomorrow.
I had to enter the BIOS settings and alter the secure boot setting in order to boot the CD. I changed the UEFI setting to some 3 letter acronym I cant remember. I was then able to successfully use the password reset disc, but after finishing the process and rebooting the computer, I am getting this error: Reboot and select proper boot device or Insert boot media in selected boot device and press a key.
I have tried pressing every button from F1-Delete repeatedly as I power on the system but there appears to be no way to enter the BIOS. There really isn't any time to press anything either.
When I turn on the PC the first thing I see is a blue box that says: PASSWORD.
After that password is entered I get another blue box that says: ST500LM012 HN-M500MBB Enter HDD password, and after that last password I am brought directly to the Reboot and select boot device error.
I cant boot the computer and I cant enter the BIOS. Does anyone know some alternative way I can get into the BIOS setting to restore the factory defaults? Anything at all that might help?
Any help would be appreciated. I will check back on this post tomorrow.
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