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Microsoft Office Basic 2007 32-bit Install on Windows 7 Home Premium 64-bit OS.

Last response: in Windows 7
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February 20, 2014 8:19:24 PM

I just installed MS Office Basic 2007 (32-bit) on my Mother's Windows 7 64-bit Home Premium i5 laptop.

There's an issue opening Outlook e-mail URL links, when the e-mails are in the "Inbox". Microsoft 7 retort is; "This operation has been canceled due to restrictions in effect on this computer. Please contact your system administrator."

I am not able to click on URL links and open them.

Dave

February 21, 2014 3:10:18 PM

I found one quick fix for this issue which resolved my issue at hand, although it requires editing the Registry, and may not resolve all such cases:

Verify that the String (Default) value of the HKEY_CLASSES_ROOT \.html key is "htmlfile" by running "Regedit" and locate the following registry key: HKEY_CLASSES_ROOT \.html.
Check if the value of the String (Default) is "htmlfile". If it's not "htmlfile", right-click (Default), click Modify, input "htmlfile" (without quote marks) in the "Value" data box, and then click OK.
Exit Registry Editor.

My story is quite complicated as my mother had so much malware on her i5 HP notebook, that the malware wouldn't even allow Internet Explorer 9 (at the time) to even open. I told her to download and install Mozilla Firefox, which she did and was then able to get back online (I forget how I got her to get the Mozilla download with no internet; but that's another issue)...

Mozilla uninstall left the HKEY_CLASSES_ROOT \.html key's "Value" with two Mozilla entries. The simple Registry change in this key's value to "htmlfile" fully resolved her Outlook URL issue. (It's important to note that the "Value" may possibly be empty, as it is on my desktop and laptop, and on both I can open Outlook Office e-mail URL links unless they're in the "Junk E-mail folder..

I didn't test to see if Microsoft's 7 fix of using the Microsoft "Default Programs" would have resolved this issue, as Outlook 2007 had all its defaults already set while Internet Explorer 11 had all Microsoft defaults set but it didn't own two remaining entries from the uninstalled Mozilla Firefox.

Maybe this will help someone else down the road.

P.S. No registry cleaner I tested even was able to make this fine-tuning adjustment; makes-one-wonder, don't it? I guess, what can we expect in the Wild, Wild West.
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