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New Build Freezes After Post/During BIOS Menu

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February 21, 2014 6:34:52 PM

Hello everyone,

I am having truly terrible luck with this build for my father. I had a DOA PSU right off the bat. I have exchanged that, and the system will now boot.

The computer will post, but freeze shortly after entering BIOS setup. If I let it boot from the Windows 7 install dvd, the system will freeze somewhere between copying files and the start of Windows configuration at random.

I think this is an issue with the DDR3 dual channel kit I bought, but I'm hoping for some feedback before I bus back across town to the computer store for a third time.

Here are some of the steps I have taken with nothing but the RAM, CPU, PSU and case cables plugged into the motherboard. Both the CPU and motherboard power cables from the PSU are plugged into the motherboard.

With both DIMMs installed, the system will freeze during BIOS setup if I let it sit for between five and ten seconds. I can browse menus during this time before it freezes. The CPU temperature is registering at a cool 27 degrees Celsius at this point. I have sat and watched the system temps up to the freezing point, and they never approach anything alarming, which leads me to believe it is not the CPU.

With one of the DIMM's installed by itself, the computer will boot, but the time at which the system freezes is decreased, usually within one second of entering setup.

With the other DIMM installed by itself, the system will not boot, which is why I think the RAM kit is the problem.

I can repeat these results in both channels on the motherboard. The system freezes before I can run memtest or any other diagnostic software. I tried clearing the CMOS, but that did not do anything.

All of my personal components are much older, so I am very limited in what I can swap out to isolate the problem.

I'm pretty sure it's the RAM, but any other thoughts or suggestions are appreciated.

I have been building computers for the better part of fifteen years just for personal use, and this is the first time in that time that I have ever had a single DOA part, let alone potentially multiple. I guess my luck had to run out sometime.

The specs of what I am currently working on:

Patriot Viper 3 Low Profile 2X4GB PC3-12800 DDR3-1600 9-9-9-24 1.5V Dual Memory Kit - Venom Red VPN:p VL38G160C9KR

Be Quiet! Pure Power L8 500W ATX 12V 80 Plus Bronze Power Supply Exclusive 120mm Fan VPN:BN623

AMD FX-4130 Quad Core Processor Socket AM3+ 3.8GHZ 4MB 125W Retail Box VPN:FD4130FRGUBOX

Gigabyte 78LMT-USB3 AMD760G mATX AM3+ 1PCI-E16 1PCI-E1 1PCI DDR3 SATA2 DVI HDMI GBLAN Motherboard VPN:GA-78LMT-USB3

The motherboard is rev 5, and is listed as supporting 1333+(O.C.)/1066 RAM, but I have read multiple users online are successfully using DDR3 1600 clocked down. The official RAM compatibility list does not list my specific RAM, but does list other Patriot RAM at 1600 mHz as working.

Motherboard webpage: http://www.gigabyte.com/products/product-page.aspx?pid=...

The CPU is also on the supported list.

There are other components as well, but I haven't made it far enough to even plug them in yet, so I know they aren't the issue.

Thanks for your time!

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a c 89 V Motherboard
a c 136 B Homebuilt system
February 21, 2014 6:53:42 PM

I think you are right that the RAM is the issue .

Try resetting the BIOS by using the mb jumers or removing the battery from the board

It may be stable enough in BIOS after that to get to the RAM settings and set a 1333 MHz profile

If that doesnt work reset it again and try again with just one stick of RAM
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February 21, 2014 7:00:46 PM

Outlander_04 said:
I think you are right that the RAM is the issue .

Try resetting the BIOS by using the mb jumers or removing the battery from the board

It may be stable enough in BIOS after that to get to the RAM settings and set a 1333 MHz profile

If that doesnt work reset it again and try again with just one stick of RAM


Thanks for the response, I did pop the battery out after unplugging the PSU and gave it five minutes before I put it back in and started it up again. Same issues. One of the DIMM's will not allow the system to boot, the other will, but still cause it to freeze. I will try booting it with the one DIMM that works and see if I can can adjust the RAM settings to get things stable. The one unbootable DIMM seems to indicate the kit is no good possibly though, right?
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February 21, 2014 7:32:07 PM

I have now also gotten vertical artifacts on the post screen from the HDMI output from the onboard video. Could both the RAM and the motherboard be defective?

The odds against three components being dead out of the box seems pretty high to me, but not impossible.
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a c 89 V Motherboard
a c 136 B Homebuilt system
February 21, 2014 7:38:04 PM

Yes it sounds like one of the DIMMS is no good .

A mb speaker would help . With a bad DIMM it would be beeping a memory error warning
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February 22, 2014 4:21:15 AM

Thank you so much! Unfortunately I always forget the motherboard speaker when building something new. Having both DIMMs in there gave me enough time to clock the RAM down to 1333 in the BIOS and stopped the freezing issue. I am now free to run memtest and find out if indeed one of the DIMMs is dead. Thanks again!
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