Windows 8.1 Pro Store error 0x80246007 when trying to install apps.
Tags:
-
Windows 8
- Apps
-
Software
Last response: in Windows 8
cr0ur
February 21, 2014 9:50:20 PM
Hello,
I have been having problems with my app store and any metro apps on my PC. When trying to install or update apps it downloads fine but will not install and gives me error code 0x80246007. I have tried a couple different things from searching online such as FixIt tools, and running some cmds like "sfc /scannow" and "DISM /Online /Cleanup-Image /RestoreHealth."
SFC yielded no results and DISM said corruptions were repaired but the same error persists. I also tried troubleshooting windows update and got the following log. I wanted to try to change the registry myself with regedit but I have no idea what to change. Here's the log;
=============================================
#comment:
Registry:
Checking for HKEY_LOCAL_MACHINE
(A;CI;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER
(A;;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\AppEvents
(A;OICI;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\Control Panel
(A;OICI;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\Printers
(A;OICI;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\EUDC
(A;OICI;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\Environment
(A;OICI;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\Software
(A;;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\Software\Microsoft
(A;;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\Keyboard Layout
(A;OICI;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\Software\Classes
(A;OICI;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\Software\Classes\Local Settings
(A;;KR;;;AC)(A;OICIID;KR;;;AC) is not the correct setting. Resetting to (A;;KR;;;AC)
Reset result: FAIL
Checking for HKEY_CURRENT_USER\Software\Classes\Local Settings\MuiCache
(A;OICI;KR;;;AC)(A;OICIID;KR;;;AC) is not the correct setting. Resetting to (A;OICI;KR;;;AC)
Reset result: FAIL
Checking for HKEY_CURRENT_USER\Software\Classes\Local Settings\Software
(A;;KR;;;AC)(A;OICIID;KR;;;AC) is not the correct setting. Resetting to (A;;KR;;;AC)
Reset result: FAIL
Checking for HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft
(A;;KR;;;AC)(A;OICIID;KR;;;AC) is not the correct setting. Resetting to (A;;KR;;;AC)
Reset result: FAIL
Checking for HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows
(A;OICI;KR;;;AC)(A;OICIID;KR;;;AC) is not the correct setting. Resetting to (A;OICI;KR;;;AC)
Reset result: FAIL
Checking for HKEY_CURRENT_USER\Software\Policies
(A;OICI;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\Software\Microsoft\Command Processor
(A;OICI;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\Software\Microsoft\CTF
(A;OICI;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer
(A;OICI;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\Software\Microsoft\Windows
(A;;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion
(A;;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\Software\Microsoft\Windows\Windows Error Reporting
(A;OICI;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer
(A;OICI;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings
(A;OICI;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies
(A;OICI;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Shell Extensions
(A;;KR;;;AC)(A;CIIO;GR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\Printers\PropertyBags
(A;OICIID;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Themes
(A;OICI;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\AppHost
(A;OICI;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\WinTrust
(A;OICI;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\Software\Microsoft\Windows NT
(A;OICI;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\Software\Microsoft\Wisp
(A;OICI;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\Software\Microsoft\FTP
(A;;KR;;;AC) is the expected setting. No action required
#comment:
FileSystem:
Checking for %Programfiles%
(A;;0x1200a9;;;AC)(A;OICIIO;GXGR;;;AC) is the expected setting. No action required
Checking for %Windir%
(A;;0x1200a9;;;AC)(A;OICIIO;GXGR;;;AC) is the expected setting. No action required
Checking for %ProgramData%\Microsoft\Device Stage\Device\{113527a4-45d4-4b6f-b567-97838f1b04b0}
(A;;0x1200a9;;;AC)(A;OICIIO;GXGR;;;AC) is the expected setting. No action required
Checking for %ProgramData%\Microsoft\Windows
(A;OICIIO;GXGR;;;AC) is the expected setting. No action required
#comment:
Service:
Checking for Audiosrv
(A;;CCLCSWLORC;;;AC) is the expected setting. No action required
Checking for CryptSvc
(A;;CCLCSWLORC;;;AC) is the expected setting. No action required
Checking for EventLog
(A;;LCLO;;;AC) is the expected setting. No action required
Checking for FontCache
(A;;CCLCSWRPLOCRRC;;;AC) is the expected setting. No action required
Checking for SENS
(A;;LCLORC;;;AC) is the expected setting. No action required
Checking for VaultSvc
(A;;LCRP;;;AC) is the expected setting. No action required
Checking for WinHttpAutoProxySvc
(A;;LCRPLO;;;AC) is the expected setting. No action required
Checking for WSService
(A;;LCRPLO;;;AC) is the expected setting. No action required
Checking for wwansvc
(A;;LC;;;AC) is the expected setting. No action required
Checking for EFS
(A;;LCRP;;;AC) is the expected setting. No action required
Checking for SensrSvc
(A;;LCRPCR;;;AC) is the expected setting. No action required
Checking for DnsCache
(A;CI;CCLCSWRPLOCRRC;;;AC) is the expected setting. No action required
Checking for PeerDistSvc
This problem is rather annoying as there are some apps I would like to have, and I am not interested at all in a system refresh or restore or reinstalling Windows. lol.
Any help is greatly appreciated. I know that there are some other people out there who may also be experiencing this problem so hopefully we can help someone else in the process. Windows 8 has become nothing but a huge headache for me as of late.
Thank you so much to any answers!
I have been having problems with my app store and any metro apps on my PC. When trying to install or update apps it downloads fine but will not install and gives me error code 0x80246007. I have tried a couple different things from searching online such as FixIt tools, and running some cmds like "sfc /scannow" and "DISM /Online /Cleanup-Image /RestoreHealth."
SFC yielded no results and DISM said corruptions were repaired but the same error persists. I also tried troubleshooting windows update and got the following log. I wanted to try to change the registry myself with regedit but I have no idea what to change. Here's the log;
Quote:
SECURITY SETTINGS OF ALL APPLICATION PACKAGES 2/21/2014 11:41:47 PM=============================================
#comment:
Registry:
Checking for HKEY_LOCAL_MACHINE
(A;CI;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER
(A;;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\AppEvents
(A;OICI;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\Control Panel
(A;OICI;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\Printers
(A;OICI;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\EUDC
(A;OICI;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\Environment
(A;OICI;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\Software
(A;;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\Software\Microsoft
(A;;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\Keyboard Layout
(A;OICI;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\Software\Classes
(A;OICI;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\Software\Classes\Local Settings
(A;;KR;;;AC)(A;OICIID;KR;;;AC) is not the correct setting. Resetting to (A;;KR;;;AC)
Reset result: FAIL
Checking for HKEY_CURRENT_USER\Software\Classes\Local Settings\MuiCache
(A;OICI;KR;;;AC)(A;OICIID;KR;;;AC) is not the correct setting. Resetting to (A;OICI;KR;;;AC)
Reset result: FAIL
Checking for HKEY_CURRENT_USER\Software\Classes\Local Settings\Software
(A;;KR;;;AC)(A;OICIID;KR;;;AC) is not the correct setting. Resetting to (A;;KR;;;AC)
Reset result: FAIL
Checking for HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft
(A;;KR;;;AC)(A;OICIID;KR;;;AC) is not the correct setting. Resetting to (A;;KR;;;AC)
Reset result: FAIL
Checking for HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows
(A;OICI;KR;;;AC)(A;OICIID;KR;;;AC) is not the correct setting. Resetting to (A;OICI;KR;;;AC)
Reset result: FAIL
Checking for HKEY_CURRENT_USER\Software\Policies
(A;OICI;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\Software\Microsoft\Command Processor
(A;OICI;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\Software\Microsoft\CTF
(A;OICI;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer
(A;OICI;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\Software\Microsoft\Windows
(A;;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion
(A;;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\Software\Microsoft\Windows\Windows Error Reporting
(A;OICI;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer
(A;OICI;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings
(A;OICI;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies
(A;OICI;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Shell Extensions
(A;;KR;;;AC)(A;CIIO;GR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\Printers\PropertyBags
(A;OICIID;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Themes
(A;OICI;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\AppHost
(A;OICI;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\WinTrust
(A;OICI;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\Software\Microsoft\Windows NT
(A;OICI;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\Software\Microsoft\Wisp
(A;OICI;KR;;;AC) is the expected setting. No action required
Checking for HKEY_CURRENT_USER\Software\Microsoft\FTP
(A;;KR;;;AC) is the expected setting. No action required
#comment:
FileSystem:
Checking for %Programfiles%
(A;;0x1200a9;;;AC)(A;OICIIO;GXGR;;;AC) is the expected setting. No action required
Checking for %Windir%
(A;;0x1200a9;;;AC)(A;OICIIO;GXGR;;;AC) is the expected setting. No action required
Checking for %ProgramData%\Microsoft\Device Stage\Device\{113527a4-45d4-4b6f-b567-97838f1b04b0}
(A;;0x1200a9;;;AC)(A;OICIIO;GXGR;;;AC) is the expected setting. No action required
Checking for %ProgramData%\Microsoft\Windows
(A;OICIIO;GXGR;;;AC) is the expected setting. No action required
#comment:
Service:
Checking for Audiosrv
(A;;CCLCSWLORC;;;AC) is the expected setting. No action required
Checking for CryptSvc
(A;;CCLCSWLORC;;;AC) is the expected setting. No action required
Checking for EventLog
(A;;LCLO;;;AC) is the expected setting. No action required
Checking for FontCache
(A;;CCLCSWRPLOCRRC;;;AC) is the expected setting. No action required
Checking for SENS
(A;;LCLORC;;;AC) is the expected setting. No action required
Checking for VaultSvc
(A;;LCRP;;;AC) is the expected setting. No action required
Checking for WinHttpAutoProxySvc
(A;;LCRPLO;;;AC) is the expected setting. No action required
Checking for WSService
(A;;LCRPLO;;;AC) is the expected setting. No action required
Checking for wwansvc
(A;;LC;;;AC) is the expected setting. No action required
Checking for EFS
(A;;LCRP;;;AC) is the expected setting. No action required
Checking for SensrSvc
(A;;LCRPCR;;;AC) is the expected setting. No action required
Checking for DnsCache
(A;CI;CCLCSWRPLOCRRC;;;AC) is the expected setting. No action required
Checking for PeerDistSvc
This problem is rather annoying as there are some apps I would like to have, and I am not interested at all in a system refresh or restore or reinstalling Windows. lol.
Any help is greatly appreciated. I know that there are some other people out there who may also be experiencing this problem so hopefully we can help someone else in the process. Windows 8 has become nothing but a huge headache for me as of late.
Thank you so much to any answers!
More about : windows pro store error 0x80246007 install apps
cr0ur
February 24, 2014 5:39:59 PM
Related resources
- fix window 8.1 pro store error 0*80070422 when try to open store - Forum
- I have everything I could find but I cannot get windows store to work nor the apps already installed on my laptop. Windows 8.1 - Forum
- Why Do I Keep Getting This Error Message (Windows 8.1 Pro) When Trying To Print Through My Printer - Forum
- Install Windows 8.1 Pro Error - Forum
- Downloaded Windows 8.1 Pro from MS online store and it won't boot on new PC - Forum
Hmmm. Switching accounts usually clears up 'App' problems, perhaps you will have to create a new Account to succeed.
On the other hand, it's possible that Windows is misbehaving, so try some repairs.
First try System File Checker
Winkey plus 'X'
Choose Command Prompt (Admin)
Type sfc /scannow then Enter
It finds and fixes errors in Windows, but doesn't always report them. Run it and see if the fault disappears after re-booting your system
If corrupt files are found that can’t be fixed, try
Dism /Online /Cleanup-Image /RestoreHealth
Re-run SFC
To view CBS Log
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >sfcdetails.txt
Search C drive for sfcdetails.txt or navigate to C:\Windows\System32 and scroll down.
On the other hand, it's possible that Windows is misbehaving, so try some repairs.
First try System File Checker
Winkey plus 'X'
Choose Command Prompt (Admin)
Type sfc /scannow then Enter
It finds and fixes errors in Windows, but doesn't always report them. Run it and see if the fault disappears after re-booting your system
If corrupt files are found that can’t be fixed, try
Dism /Online /Cleanup-Image /RestoreHealth
Re-run SFC
To view CBS Log
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >sfcdetails.txt
Search C drive for sfcdetails.txt or navigate to C:\Windows\System32 and scroll down.
m
0
l
cr0ur
February 26, 2014 9:55:44 PM
Unfortunately, sfc nor dism fixed anything
Thank you for the help so far! I could not find sfcdetails.txt on my computer either. I have a question though. Is it possible a graphics driver could be messing up everything? My graphics driver keeps failing (not sure why). It's catalyst 14.1 w/ AMD HD 7770. This kinda sucks.... might have to refresh or something after all
Thank you for the help so far! I could not find sfcdetails.txt on my computer either. I have a question though. Is it possible a graphics driver could be messing up everything? My graphics driver keeps failing (not sure why). It's catalyst 14.1 w/ AMD HD 7770. This kinda sucks.... might have to refresh or something after all
m
0
l
cr0ur
February 26, 2014 10:04:07 PM
cr0ur said:
I found the dism log file which I can post if it helps. It has a few warnings but no corruptions and no corruptions repaired.Looks a though Windows is behaving itself, but interesting about the GPU failures. Best re-install the Driver, see if that helps. It's also possible that if the VRAM is failing it could cause problems, but short of trying another GPU difficult to diagnose. Could try re-seating the GPU.
m
0
l
cr0ur
March 3, 2014 8:06:44 PM
cr0ur said:
Thank you Dodger for all the help! I tried it all and nothing is changing or getting better... Either way I really appreciate you getting back to me! Try clearing the Cache
Windows key plus 'R'
Type WSReset.exe, and press enter.
The App Store will open and automatically clear the cache followed by the message: “The cache for the store was cleared. You can now browse the store for apps”
(I didn't get the message, perhaps cache was already empty?)
m
0
l
cr0ur
March 6, 2014 1:59:37 PM
cr0ur
March 6, 2014 2:05:33 PM
m
0
l
cr0ur
March 6, 2014 2:42:21 PM
cr0ur said:
Still nothing...
Hmmm. Refresh/Reset draws ever closer! Assume Windows activated OK?
Did you try creating a whole new M'soft Account (A lot of hassle, but better than the ultimate alternatives!)
It is possible to perform a 'Repair Install' so that you don't lose anything, but I've never tried it
http://www.eightforums.com/tutorials/26095-repair-insta...
m
0
l
cr0ur
March 7, 2014 2:48:19 PM
cr0ur
March 8, 2014 8:53:52 PM
So I gave the repair install a try and it would stop at 98% or so and tell me it had an error (nothing specific). However, i noticed that on another account the store is working perfectly, it just has something to do with my account that's keeping it from installing (permissions or something perhaps?) but I'm not too sure what it is. Furthermore the error code has changed to 0x80070002
m
0
l
cr0ur said:
So I gave the repair install a try and it would stop at 98% or so and tell me it had an error (nothing specific). However, i noticed that on another account the store is working perfectly, it just has something to do with my account that's keeping it from installing (permissions or something perhaps?) but I'm not too sure what it is. Furthermore the error code has changed to 0x80070002The new error code is related to the 8.1 upgrade. Did you clean install 8.1 or upgrade from 8?
Meanwhile can you log in using any account other than your own as admin and delete your account completely. Then re-create your M'soft account in the hope that the error will be fixed...
m
0
l
cr0ur
March 9, 2014 2:22:07 PM
I clean installed it, and I tried to recreate and STILL did not work! It seems like whomever is admin can't download for some reason. I just gave up and tried a refresh and it didn't work (failed at 96% just like the repair) so I just reset it. Everything is working fine.... for now... Thank you for all the help! It's very much appreciated!!! Now I must get to getting steam and origin back in order amongst other things
Thanks again!
Thanks again!
m
0
l
Best solution
Related resources
- Installing windows 8.1 Pro, but get error NO MEDIA TO BOOT Forum
- windows 8.1 store error 0x80070078 Forum
- Trying to install 8.1 (from preview) store not working. Forum
- Solvedwhere can i find windows 8.1 pro setup or .iso file after downloaded from windows store as a free update? Forum
- SolvedFate of Pre-Installed Apps after a clean install from Windows 7 to Windows 8.1 Forum
- SolvedDisk read error when booting from USB (Windows 8.1 Pro x64) Forum
- Apps. in store windows 8 will not install Forum
- SolvedTrying in to install Windows 8.1 but computer keeps opening Vista after selecting CD Windows 8.1 to run in boot menu :( Forum
- SolvedStuck With Windows 8 Enterprise trying to upgrade 8.1 Enterprise or Pro Forum
- SolvedInstalled apps not showing on start screen after Windows 8.1 update. Forum
- SolvedPre-install Windows 8.1 Pro x64 on secondary SSD for new system build? Forum
- SolvedWindows 8.1 Clean Install Error Forum
- SolvedTrying to browse a used-to-be boot hdd(with broken win7, unbootable) with windows 8.1 installed on my new SSD Forum
- Solvedis Windows Embedded 8.1 Industry Pro with Update install on window 7 computer Forum
- SolvedDriver updates -Windows 8.1 pro fresh install, no internet? Forum
- More resources
Read discussions in other Windows 8 categories
!