my system hp windows 8 if i enter the password then it will show black screen whats the problem?

ibclark

Reputable
Jun 19, 2014
1
0
4,510


I am having this same problem in an HP, and it goes through to windows start up, enter password, loads but only black screen with cursor.
 

samuelzee

Honorable
Jun 19, 2013
13
0
10,520


Hi

Your windows is finding it hard to load your winlogon.exe this maybe due to a hard restart/ reboot or software changes, follow these steps as they might be of help;

1. Restart the PC
2. Press F8 from the bios boot screen continually until you get windows recovery page
3. From windows recovery option page, select advance option
4. From advance recovery choose automatic repair
5 if it doesn't work, try steps 1,2,3,4 but choose system restore.
6. Follow system restore options to an earlier date your PC worked fine.

Try these steps and if it helped you, please mark as solved.

Regards
 

samuelzee

Honorable
Jun 19, 2013
13
0
10,520





Hi

Your windows is finding it hard to load your winlogon.exe this maybe due to a hard restart/ reboot or software changes, follow these steps as they might be of help;

1. Restart the PC
2. Press F8 from the bios boot screen continually until you get windows recovery page
3. From windows recovery option page, select advance option
4. From advance recovery choose automatic repair
5 if it doesn't work, try steps 1,2,3,4 but choose system restore.
6. Follow system restore options to an earlier date your PC worked fine.

Try these steps and if it helped you, please mark as solved.

Regards