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Major Computer Issue With Games

Last response: in Video Games
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February 22, 2014 9:16:45 AM

Alright, so recently I bought a brand new computer and a new video card to go with it. But every single game I play, whether it be a low demanding game or a new one, crashes after a few minutes into the game or sometimes longer. Sometimes it just crashes to desktop, sometimes it stops responding. Doesn't matter what game: Dota 2, DayZ Standalone, Garry's Mod, No More Room in Hell, ect. it crashes.

Specs:

GPU: Asus GeForce GT 640
CPU: Intel Core i5-3340S CPU (Quad Core, I believe)
8gb of memory
Large hardrive

I installed the video card, installed the latest drivers for it, updated BIOS, updated .netframework and updated directX.

The fan on the video card and computer seem to be running. I monitor the temp of the GPU and it seems fine, I'm currently monitoring the CPU temp while running a game but it seems fine also.

Any ideas? I've tried getting help from Geek Squad and the place I bought it but to no avail so far.
a b U Graphics card
February 22, 2014 9:22:13 AM

Does your PC still keep working after the games crash?

Do only the games crash?

If only the games are crashing, then it's a driver conflict.

You need to install Driver Sweeper and clear all the old Drivers of Nvidia and then restart and then do a fresh install from Nvidias website.
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February 22, 2014 9:26:16 AM

Bassim Ansari said:
Does your PC still keep working after the games crash?

Do only the games crash?

If only the games are crashing, then it's a driver conflict.

You need to install Driver Sweeper and clear all the old Drivers of Nvidia and then restart and then do a fresh install from Nvidias website.


Yeah the computer itself runs fine after the game crashes. It doesn't even take a performance hit or anything like that, either.

Will Driver Sweeper get rid of ALL my drivers? And will I have to actually remove/re-install the actually video card back into the computer?

Also, in my BIOS screen I was advised to put my computer on "PCI" or "PCI-E", would that have something to do with it? I have it on "PCI" right now.

Also, if I uninstall the graphics drivers will I have to revert back to my on-board graphics or can I just uninstall the drivers and then reinstall them in the same go?
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a b U Graphics card
February 22, 2014 9:31:57 AM

PCI-E is the slot where your graphics Card resides. I have never heard of a BIOS asking to do that so unfortunately can't help on you on that respect.

Driver Sweeper is going to tell you all the drivers you have.

You just need to uninstall Nvidia Drivers and then try again.

I am sure it's not the BIOS problem, and more likely related to your old drivers conflicting with newer ones.

Here's a link to how to use Driver Sweeper properly.

http://www.guru3d.com/content_page/guru3d_driver_sweepe...
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February 22, 2014 9:40:04 AM

Bassim Ansari said:
PCI-E is the slot where your graphics Card resides. I have never heard of a BIOS asking to do that so unfortunately can't help on you on that respect.

Driver Sweeper is going to tell you all the drivers you have.

You just need to uninstall Nvidia Drivers and then try again.

I am sure it's not the BIOS problem, and more likely related to your old drivers conflicting with newer ones.

Here's a link to how to use Driver Sweeper properly.

http://www.guru3d.com/content_page/guru3d_driver_sweepe...


What do you mean by "old drivers" though? Like, this card is the only one that's been installed on this computer (save for the on-board one, of course). How could it be conflicting with anything?
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a b U Graphics card
February 22, 2014 9:44:22 AM

Is your video card showing up in the DEvice Manager?

Right?
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February 22, 2014 10:06:11 AM

Bassim Ansari said:
Is your video card showing up in the DEvice Manager?

Right?


Well I just did the process for Driver Sweeper and I'm in the act of re-installing the Nvidia drivers.

I will update after I've tried to tried it out again.
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February 22, 2014 10:23:29 AM

It's still doing it after cleaning my drivers and re-installing.

I tried Garry's Mod and No More Room in Hell and they both stopped responding after a few minutes in game.
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February 22, 2014 10:55:12 AM

I have both a C and D drive, I installed all my games on the D drive; could that be the issue?
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a b U Graphics card
February 22, 2014 11:17:16 AM

No drive isn't the issue.

Although your HDD might itself be the issue.

You could perform a HDtune pro scan to check for bad sectors.

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February 22, 2014 6:51:06 PM

Bassim Ansari said:
No drive isn't the issue.

Although your HDD might itself be the issue.

You could perform a HDtune pro scan to check for bad sectors.



I did a chkdsk earlier and no errors came back, make sure to make it scan vectors. I even went out and bought a new power supply because the place I bought it from said my power supply was too low. I installed it, but still the problem persist. The graphics/visuals in a game usually slowly/quickly degrade and then it just crashes.
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a b U Graphics card
February 22, 2014 9:35:59 PM

If you have 2 PCI-E slots in your motherboard, you might want to change the slot on your motherboard for the GPU.

Also check the device manager to see if if the Video Card detected is indeed your video card and not a standard Generic Graphics.
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February 24, 2014 5:33:45 AM

Bassim Ansari said:
If you have 2 PCI-E slots in your motherboard, you might want to change the slot on your motherboard for the GPU.

Also check the device manager to see if if the Video Card detected is indeed your video card and not a standard Generic Graphics.


There is only 1 PCI-E slot on the motherboard, and the device manager is indeed recognizing the card and not the on-board.

I went and got some "tech support" from the place I bought it, Frys, and they recommended that I buy a new power supply because the stock one wasn't enough wattage for the card.

I did that, got a 500w power supply...nothing changed. Still crashing. I also updated my vga BIOS and installed the driver from the actual ASUS website for the exact card. Still nothing.

Could it possibly be a defective video card? That wouldn't make sense to me because every thing else works fine display wise except for video games.
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Best solution

a b U Graphics card
February 24, 2014 5:41:08 AM

You need to get your card checked at a different rig now.

It maybe your card overheats or something on playing games, which is why it's working fine without games.

In the end, if you've done almost everything, last option is to think about the card and plug it somewhere else and try playing on it.

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