After closing my 2yr old Windows 7 HP Envy 15 laptop for the night (which normally puts it in sleep mode), I came downstairs this morning to see was on and in startup recovery mode.
I've run the windows recovery 3+ times, with no progress.
I've tried loading into safe mode, but the computer fails after briefly pausing on loading classpnp.sys.
I have two drives, a SDD that I boot from and a disk drive for media. My memory might be incorrect, but I believe I had them configured as a C and D drive respectively. When I pull up a command prompt from the recovery window, I can run a dir command and see the files in my drives. My D drive is fine. My C drive is empty. However, now I can run the dir command from an E partition, which I don't remember having. Running the dir command from this E drive shows that it contains all the files that were in my C drive.
I've run a memory check in my BIOS, which came back clean. I've run a hard drive diagnostics test, which showed errors.
The SMART check was clean. The quick diagnostic showed a 303 error. The full diagnostic showed a 305 error.
These errors would suggest that my drive is toast. But I can see all my files. I have no idea what's going on with the drive letters.
Any ideas on how to proceed? I have a year old backup, but it would be a very serious headache to revert back to that.
Thanks in advance,
Joe
I've run the windows recovery 3+ times, with no progress.
I've tried loading into safe mode, but the computer fails after briefly pausing on loading classpnp.sys.
I have two drives, a SDD that I boot from and a disk drive for media. My memory might be incorrect, but I believe I had them configured as a C and D drive respectively. When I pull up a command prompt from the recovery window, I can run a dir command and see the files in my drives. My D drive is fine. My C drive is empty. However, now I can run the dir command from an E partition, which I don't remember having. Running the dir command from this E drive shows that it contains all the files that were in my C drive.
I've run a memory check in my BIOS, which came back clean. I've run a hard drive diagnostics test, which showed errors.
The SMART check was clean. The quick diagnostic showed a 303 error. The full diagnostic showed a 305 error.
These errors would suggest that my drive is toast. But I can see all my files. I have no idea what's going on with the drive letters.
Any ideas on how to proceed? I have a year old backup, but it would be a very serious headache to revert back to that.
Thanks in advance,
Joe