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Gelid Rev. 2 Icy Vision BURNED my R9 290, does it still work?

Last response: in Graphics & Displays
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February 23, 2014 4:20:34 AM

I have a couple 290's I had bought and wanted to attach some nice aftermarket cooling. My intention was to solely buy some Arctic Accelero solutions, but I was only able to obtain one. So I bought a Gelid Rev. 2 Icy Vision. I made sure it would work on a 290, as stated by their website, beforehand.

I went ahead and followed the instructions, which were muddled at best. Everything was properly attached and ready to go. The instructions suggest attaching the fan cable to the connector on the graphics card or by using a provided cable with a spare 4-pin molex in your computer. I attached the fan cable to the graphics card.

I plugged everything into my computer properly and attached the needed power to the 290. I started up the computer and immediately saw some smoke come off the card. I shut off the computer and pull the card out. The card's connecter had been burnt!

Hoping that it would still work, I attached the provided cable to a spare 4-pin molex in my computer. The cable splits off into a connector for the fan cable of the Icy Vision. I connected those and plugged the card back into the computer. I turned on the computer, and this time the entire fan cable (and the cable connected to the 4-pin molex) lit up on fire! I had to disconnect the (still burning) cable and shut off the computer, as a waft of smoke lifted into my room!

Needless to say, I am now a proponent against using a Gelid product. But I am not worried about that right now...

QUESTION: It looks like only the fan connector was burned on my 290, will the card still work? Do I need to connect it directly to a power source from my motherboard?

Thank you for any advice!

P.S.
The computer works fine with my GTX 680 thrown back in, so I don't think it is a PSU issue.
February 23, 2014 5:55:33 AM

That is one hell of a problem you got there. Can you confirm that it was in fact the fan connector that was smoking and not any other part of the graphics card and specifically not the GPU.

You've said only the fan connector was burned, can you try connecting something else to the actual fan port to see if it will run? (assuming no pins are bent) and there's been no damage to the circuitry. If you can still run a fan (then the fact there was smoke confuses me), but if it fails then the PCB has been damaged and seen as graphics cards are SoC's, the only option I think is for you to try and pull an RMA out of the company you bought it from, elsewise, just has to be an angry email to Gelid Solutions, I do not believe they'd be obliged to reimburse you for the damage but they may help you out as an act of kindness.

Good luck.
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February 23, 2014 7:30:13 AM

@l1ghtm4st3r - Thanks for the reply. It definitely freaked me out. An angry email was sent to Gelid, but I still can't believe that it happened. It has scared me from doing anything to my other 290!

Anyways, it is definitely just the fan connector. I reverted everything back to stock and tried it, but the fan was a no-go. I took off the shroud off and connected the stock fan cable to the cable provided by Gelid (as it is the only one I have of its type) and connected it to a 4-pin molex.

The fan now works, and the 290 boots up! However, now there seems to be no fan regulation, so the fan runs at 100%. I don't mind it, but my wife does... Do you know of anyway to regulate the fan? I have tried Afterburner, but it thinks its at 20%...
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February 23, 2014 7:42:38 AM

That's excellent news!!!! Having a 290 still functioning after that is an epic feat. What I advise is getting an external fan controller, something like this:
http://www.amazon.co.uk/Zalman-Fan-Speed-Controller-FAN...

This will be annoying as it takes up some space in your case but it's almost guaranteed to work just due to the fact that it's right inside the circuit between the fan and the pcb.

I haven't checked compatibility of that fan controller as it's most likely just for regular fans and I know graphics cards can use mini 4 pin connections. which mean doing a bit of google-fu to find one.
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February 23, 2014 8:18:19 AM

Yeah, it was a miracle that it worked! I ran some benches and it ran just fine. A bit higher, but likely because the fan is at 100%!

I will be sure to pick one of those up, they seem pretty cheap. It does look like I'll need a 3-pin to 4-pin adapter though.

Thanks for the support, glad someone was here to help me.
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February 23, 2014 8:20:17 AM

No worries, you're welcome. :) 
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February 23, 2014 10:06:45 PM

Hopefully Gelid can refund you for the R9 290, if you sent out an angry e-mail they should hopefully respond.
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February 23, 2014 11:21:11 PM

Sounds like the cooler had a shorted fan that drew lots of current.
Probably killed the fan control mosfet
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