Got a Bluescreen

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julianjong

Reputable
Feb 23, 2014
3
0
4,510
My pc just chrashed and restarted normally and got this:

Probleemhandtekening:
Gebeurtenisnaam van probleem: BlueScreen
Versie van besturingssysteem: 6.1.7601.2.1.0.768.3
Landinstelling-id: 1043

Aanvullende informatie over dit probleem:
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA8005F69AE0
BCP3: FFFFFA8005F69DC0
BCP4: FFFFF80002DCF7B0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Bestanden die helpen bij het beschrijven van het probleem:
C:\Windows\Minidump\022314-17859-01.dmp
C:\Users\Julian\AppData\Local\Temp\WER-40281-0.sysdata.xml

Anybody able to help?
Julian
 
Solution
hang-the-9


If this happened one time, you're OK. If this keeps happening, run memtest on the system. http://www.memtest.org/
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hang-the-9

hang-the-9

Titan
Mar 25, 2010
60,387
1,081
152,940
Not a lot of info in that aside from the memory locations which don't help. You'll need to have the dmp file analyzed by a tech to see where the issue may be. Aside from that, did anything new get installed or changed before the crash? Does it crash now every time you turn on the system?

Try starting in Safe Mode (hit F8 after BIOS startup shows a few times and select Safe Mode), does that work?
 
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