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how to fix my WD Passport external hard drive after falling down

Tags:
  • Western Digital
  • Movies
  • External Hard Drive
  • Hard Drives
  • Systems
Last response: in Systems
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February 23, 2014 8:15:17 AM

please my WD Passport external hard drive fell but not too hard or too far to the floor but its not working properly and responding very slowly. it takes very long to open files on it and even longer to send files from it. When i try to play a movie from it, it takes long to start and when it finally starts, the movie stops and play. It is really frustrating. So what do i do to fix it?

More about : fix passport external hard drive falling

February 23, 2014 8:17:42 AM

is there any external damage?
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February 23, 2014 8:21:35 AM

if there isn't external damage,backup your data and RMA it,,,my friend had a 500gb drive,,it fell,,was damaged from the inside,,,he RMA'd it and got a new drive with 750 gb space
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July 12, 2014 9:49:50 AM

i am facing same issue.it fell of my table ,no external damage visible but the hard disc is dead slow and detection occurs after 5 minutes.
Kindly advise.
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July 20, 2014 6:32:24 AM

deepakmakkar_14 said:
i am facing same issue.it fell of my table ,no external damage visible but the hard disc is dead slow and detection occurs after 5 minutes.
Kindly advise.


It may have been damaged like i mentioned,,dont ignore it and RMA it
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August 13, 2014 9:52:09 AM

what is RMA ?
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August 13, 2014 11:09:52 AM

Christy Ferrell said:
what is RMA ?


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