Computer Freezing, red vertical lines?

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HeyGuys1616

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Dec 21, 2013
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Im not sure what it is, i start my computer and it will sometimes just go to windows is loading files and automatically restart the computer, and other times it might start up, even when it does try and start up it might stay at the starting windows screen for 5-15 minutes. Then it takes even longer to log in. I've tried running virus scans, but they go, then freeze for 30 minutes, go then freeze for 30 min, and so on. So it would take me like a whole week to scan my computer. It is an inspiron M5030, and also has annying red vertical lines on the screen that i can't get to go away. What is wrong with it? it used to run just fine.


Thanks


Edit: right after i wrote this i looked at the bottom right corner of the screen and it says that windows is not genuine, i know its genuine because i bought it from best buy preloaded on it. Maybe a trojan?
 
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DCNOS18
Yea, that is the most likely culprit for both of those. But, im not 100% sure...
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DCNOS18

DCNOS18

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Feb 22, 2014
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Hi, could you please post your computer specs? This happened to someone i know and it turned out that his video card was fried. And regarding the edited part you actually may have gotten a non-genuine copy of windows. But sometimes there are also other ways to solve the Windows is not genuine problem. This link might help for the windows being genuine issue http://social.microsoft.com/Forums/en-US/2923c9f4-3e7f-4f4d-ba9e-335dfbd90a6a/new-toshiba-laptop-from-best-buy-suddenly-says-windows-copy-not-genuine?forum=genuinewindows7
 
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HeyGuys1616

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Dec 21, 2013
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10,510



6GB DDR3-1333 RAM
ATI Mobility Radeon HD 4250
320 GB HDD
AMD Athlon II Dual-Core P340 (2.20GHz)


I've had this pc for around 2-3 years
 
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HeyGuys1616

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Dec 21, 2013
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It kind of happened suddenly, when i logged on to it, it was running very poorly. So then i try to scan then it was doing the freezing thing. I kept trying to restart it, but it kept going through the windows is loading files loop. Then the next day i started it up and it had a red vertical line screen.

 
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gumbykid

gumbykid

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Jan 15, 2014
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Sounds like RAM.

Slow loading, lines on screen, and occasionally freezes are symptoms of faulty RAM. Download memtest and run it when you boot your computer:
http://forum.canardpc.com/threads/39168-Windows-HOWTO-Boot-Memtest-on-USB-Drive

If for some reason you don't get to that, go into your BIOS screen and let your computer sit there for a couple hours. Does it freeze? If not, it may be a virus. If it does, my bet is on RAM.
 
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HeyGuys1616

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Dec 21, 2013
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10,510


I inserted my drivers and utilities disk that came with the computer and I did the hardware scan. While scanning the hard drive it started saying it couldnt read block ############ (there were a pretty good bit of them), and it said "Can't Read, Replace Disk". I looked this up and it says that this means the hard drive is "messed up", and i need to buy a new one. Could this be causing the red vertical lines, and me not being able to log in to Windows?

 
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DCNOS18

DCNOS18

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Feb 22, 2014
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Yea, that is the most likely culprit for both of those. But, im not 100% sure that the hard drive is causing the vertical red lines. You will need to buy a new hard drive :(

 
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