windows 7 unexpected shutdown?

dusk_raidz

Reputable
Feb 23, 2014
67
0
4,630
so my first install of win 7 was when i first built my computer, then i did a clean install because i was afraid i had got a virus - but it was nothing..

so now i did my clean install, i installed the mobo drivers/ gpu drivers/ windows updates NOTE: when i installed windows updates i got a page full of updates that did not install they failed but windows updates just re added them for download and install and they did install successfully.. so now im downloading some games and my screen goes black and my computer restarts... and i run in normal mode and i get pop up saying computer restarted from unexpected shutdown.... new components/ new machine what is going on?

 

Dragonburn

Honorable
Nov 29, 2013
130
0
10,710
Sounds like you have a piece of faulty hardware or a driver conflict, it can happen even with all new components, the only way to really find out it if is hardware or software is trial and error, but that is easier said than done if the problem is intermittent.