Can't get disc past slot opening in HP Touchsmart 300 PC.

jimheg

Reputable
Feb 24, 2014
1
0
4,510
DVD will not enter the slot on HP TouchSmart 300 PC. No other disc is loaded in machine to block entry.
 
Solution
Assuming you have powered off and back on then I would contact HP as it sounds like warranty work will be required to replace the drive.