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System lockup and BSOD

Having issues with my laptop suddenly, have not installed new software and don't recall updating anything aside from Windows update



Also crash dump fails and nothing happens, it just hangs on this screen.

Any help would be appreciated.
3 answers Last reply Best Answer
More about system lockup bsod
  1. Hi there,

    Can you boot in safe mode?

    Depending on your laptop, there will be a key you push while PC is starting up which will trigger a safe mode boot.
  2. Best answer
    Have a look at the following Microsoft Support document.

    http://support.microsoft.com/kb/979538

    Since this is the error message you reported it may be worth while having a look at what it says, and follow the steps if you feel comfortable doing so. Then let us know the result. Good luck!
  3. goez said:
    Having issues with my laptop suddenly, have not installed new software and don't recall updating anything aside from Windows update.


    Try to usea program like WinDbg or BlueScreenView to analize the core dump and get the driver/service that is making the system fault.
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