- Apr 1, 2013
- 18
- 0
- 10,510
Hi all, I am normally quite good with computers, but I am having some serious issues with Windows Audio Service. I just bought a new motherboard (MSI z87M).
I did a clean install of windows, followed by all the drivers for my hardware. Shortly after, I realized that all audio was hopelessly broken. The speaker icon would show a red 'X' and sound would not work. Clicking this would bring up the Windows troubleshooting assistant, which would 'fix' the problem by starting the windows audio service, which hadn't been running. The sound icon would go back to normal, but still no audio, and clicking on the icon would crash the windows audio service again. This would continue in an endless loop until I realized that something must be broken. (which was quite some time..)
I tried every fix I could think of, and after 4 complete windows reinstalls, I've narrowed it down: the audio works until I install the Realtek HD drivers included on the motherboard's driver disc, after which everything basically commits suicide (the Event Log/Viewer service also started repeatedly crashing).
What can I do, and what could possibly be causing this? Could the motherboard have a faulty sound card? Is my windows disc bad?
I'd like to use the features the soundcard provides, but right now the only way to keep audio working is to never install the drivers.
Any suggestions? I'd really appreciate it.
I did a clean install of windows, followed by all the drivers for my hardware. Shortly after, I realized that all audio was hopelessly broken. The speaker icon would show a red 'X' and sound would not work. Clicking this would bring up the Windows troubleshooting assistant, which would 'fix' the problem by starting the windows audio service, which hadn't been running. The sound icon would go back to normal, but still no audio, and clicking on the icon would crash the windows audio service again. This would continue in an endless loop until I realized that something must be broken. (which was quite some time..)
I tried every fix I could think of, and after 4 complete windows reinstalls, I've narrowed it down: the audio works until I install the Realtek HD drivers included on the motherboard's driver disc, after which everything basically commits suicide (the Event Log/Viewer service also started repeatedly crashing).
What can I do, and what could possibly be causing this? Could the motherboard have a faulty sound card? Is my windows disc bad?
I'd like to use the features the soundcard provides, but right now the only way to keep audio working is to never install the drivers.
Any suggestions? I'd really appreciate it.
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