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12 Hours in and I have yet to solve my dilemma. I NEED HELP!!!

Tags:
  • 12+Hour+Work
  • Format
  • USB+Boot+Drive
  • Windows 7
  • Installation Error
Last response: in Windows 7
February 25, 2014 5:11:07 AM

Alright, I have scoured the internet and have found many half answers, but no where could I find exactly what I am looking for.

Here is my problem:

Installing Windows 7.

I have done everything I can and now I am desperate.

Here is what is happening:

First, this is a netbook with no optical drive. I also do not have an external optical drive as to put the installation disk in. Therefore, I did this. I tried a few different programs on creating ISO image files as well as copying it straight from the DVD to the Flash Drive I bought. Now, this is where it gets complicated. I got a 4G USB Flash Drive, using the ISO image I created and the Windows 7 tool that copies, formats and preps the Flash Drive, I made the Flash Drive a bootable Windows 7 Drive. I tested it, and it works for my PC, but my problem is installing it onto an HP ProBook 5330m netbook. I tested it using different parts, tests and tools. The laptop does work. The RAM is good, the motherboard, the fan, the wireless network card. All of it is fine and good to go. I build, operate and fix PCs/Laptops for a side job to earn money. I know what I am doing.

When I start up the laptop, it begins to boot from the flash drive and then it gets weird. I click "Install Now" and it goes to the next screen. I accept the terms and start a custom install because the hard disk was "scrubbed" and is completely empty. No partition exists. The hard disk worked before and is detected by the BIOS. However after hitting the custom install, it asks where would I like to install windows and I get there error message stating that "No drives were found. Click Load Driver to provide a mass storage driver for installation". I click Drive options with an "(advanced)" next to it and it shows the options, but because nothing is selected, none of them work. Yes, the drive list is empty.

Here is where it gets worse, I try to install it multiple times in two different locations. First, the main location, the internal hard disk. I click Load Driver and it says;
"To install the device driver needed to access your hard drive, insert the installation media containing the driver files, and then click OK.

Note: The installation media can be a floppy disk, CD, DVD, or USB flash drive" Well, since I don't own this netbook, I of course don't have the disk/driver for the hard disk. I do however have another flash drive. I can't seem to find the driver. That is my first problem. The hard disk is a Seagate Momentus Thin which has the part number ST9500423AS and I did look it up. I couldn't locate the driver anywhere. I tried doing stuff with the options for the firmware, but to no avail. I therefore started on my 32G flash drive to see if that worked. Windows recognizes both the hard disk and the 32G flash drive, but won't let me format either of them. I tried turning the flash drive into an NTFS drive and it still didn't want to format it.

I looked through so many things it isn't funny. The error I get for the hard disk basically says to make sure it is connected properly and to make sure it isn't locked in "read only" mode. I did both and everything was green in that department. The 32G on the other hand, just says that it can't format because it is an improper disk.

Now, after all I have tried, can anyone help me?

More about : hours solve dilemma

Best solution

February 25, 2014 5:27:09 AM

Was a little hard to follow that, but...

It sounds to me like windows just doesn't have your storage controller driver. That is common with laptop chipsets. If you don't have it, your stuck. Its not the hard drive you need to look up, but the chipset controller.
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a b $ Windows 7
February 25, 2014 5:48:59 AM

Sure you didn't get a bad ISO? Try installing Linux on the laptop first via the USB Installer. If that works, then get a new Windows ISO.

EDIT: Reread, ignore this post until I update it again.
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a c 344 $ Windows 7
February 25, 2014 5:51:14 AM

I would assume that the netbook's SATA controller is set up to use either IDE or AHCI mode. Neither would require the installation of any additional drivers during the install.

I would suspect that the install source is the problem at this point. I would suggest reinstalling the installation files to the USB drive and trying again.

Another option would be to download and burn to CD/thumb drive gparted. Use it to create a NTFS partition so that Windows can "see" the HDD.

Get gparted here: http://gparted.org/livecd.php
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February 25, 2014 4:26:22 PM

Lee-m said:
Was a little hard to follow that, but...

It sounds to me like windows just doesn't have your storage controller driver. That is common with laptop chipsets. If you don't have it, your stuck. Its not the hard drive you need to look up, but the chipset controller.


@Lee-m

Thank you. I will try that as well as what COLGeek suggested.

@pcgaming98

I created the ISO several different ways and tried those ways multiple times. I do not think it is the ISO and to boot, it worked with my PC when I started it and installed it. The ISO has been tested and I have confirmed that it is good. Also, sorry for the long post as well as making it hard to follow. I started this project at 7pm and was up until 8am trying to resolve this. I will get back to you guys after I have tried the other options.
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February 27, 2014 5:58:29 AM

Try creating the new iso on different PC that have the right controller, i once experience it. i make a bootable USB into my laptop which is set to AHCI, then i try to use that bootable USB into older PC which i get the problem that cannot detect the hard disk or cannot find.

I just create a new iso on different pc, and its work :) 

+ Lee-m is correct :) 
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March 10, 2014 1:47:18 AM

Lee-m said:
Was a little hard to follow that, but...

It sounds to me like windows just doesn't have your storage controller driver. That is common with laptop chipsets. If you don't have it, your stuck. Its not the hard drive you need to look up, but the chipset controller.


You were correct for about 85% of the problem. It needed the chipset controller. It also needed to be installed on an SD card. The laptop came with a built in reader and after I obtained the necessary software I tried the USB boot once more and it did not work. Therefore I tried a few other things and advanced no further. Once I created a bootable SD card, it worked like a charm.

Thank you to everyone who answered my questions and got me a bit more experience too. :) 
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