Why are my game cut scenes and YouTube videos pixelated?

Jesse_Bennett_ · Feb 25, 2014

For some reason all the cut scenes in my games and intro videos i.e. rome 2 are extremely pixelated and so are Youtube videos even when I put them on 1080p. But my graphics in-game are very good. I run ome 2 on max settings and still get around 45 fps in the benchmark. I would like to know if there is anything I'm doing wrong that is making my videos low quailty.

my rig is a intel i7 4770k, 16gb of ram, a gtx 770 4gb, windows 8.1 64, and a 22' viewsonic 1080p led monitor.

veladem · Feb 25, 2014

Make sure you are up to date with your GPU drivers.

Make sure you are running YouTube in the quality of your TV, or the highest quality your internet connection can handle. (Post a speed test.)

Also make sure the Windows resolution is set correctly. (Let me know your Windows Resolution.)

Jesse_Bennett_ · Feb 25, 2014

veladem :

I have the latest Nvidia drivers installed. I run the quality at 1080 and my internet can handle it. I have 6mbps. And my screen resolution is 1920 by 1080

smeezekitty · Feb 25, 2014

CAn you screenshot?

Jesse_Bennett_ · Feb 25, 2014

smeezekitty :

http://imgur.com/TGFG7zE

This is from the trailer for 300 rise of an empire. You can see it's set to 1080, but the quality is very poor.

smeezekitty · Feb 25, 2014

That does look pretty bad. But are you sure the game has HD cutscenes
Some older games don't and others don't to save space

Jesse_Bennett_ · Feb 25, 2014

smeezekitty :

Well that's YouTube I know high quality videos should look better than that. And the games with the bad cut scenes I'm referring to are Rome 2, Civ 5, and Spec Ops: The Line. Rome 2's intro video is so pixelated it looks like it's running at 240p. I don't know if you have the game, but I'm sure that's not normal.

veladem · Feb 25, 2014

Can we get a screen cap of ISP test as well from speedtest.net?

Thanks!

Jesse_Bennett_ · Feb 25, 2014

veladem :

Here's my ookla results http://www.speedtest.net/my-result/3332148361

veladem · Feb 25, 2014

Okay, hmmm, have you tried updating Adobe Flash?

Those speeds do seem fine, I'd just like to rule everything out.

Hmmm, what internet browser?

smeezekitty · Feb 25, 2014

Jesse_Bennett_ :

I just found that video and watched in on 720p (my monitor only suppoorts 1440x900) and it looked much better than that

Jesse_Bennett_ · Feb 26, 2014

veladem :

I believe so, but I'll check.

And Google chrome.

Jesse_Bennett_ · Feb 26, 2014

smeezekitty :

Jesse_Bennett_ :

I just found that video and watched in on 720p (my monitor only suppoorts 1440x900) and it looked much better than that

I know I should be getting better quality!

Jesse_Bennett_ · Feb 26, 2014

I just tried Youtube in internet Explorer, and it looks wayyyyy better. Thats weird

smeezekitty · Feb 26, 2014

Maybe a chrome bug then?

veladem · Feb 26, 2014

Yeah, update your Chrome plugins, I think that might fix it.

Jesse_Bennett_ · Feb 26, 2014

veladem :

well now i tried updating adobe and it won't play youtube videos anymore in chrome, but in firefox it does, but in bad quality

dan100295 · Jul 31, 2014

im going to go ahead and bump this. im having the same issue as well. i can game in 1080p and it looks fantastic on my gtx 770, but for some reason watching HD video on youtube looks 480p. gameplay videos look especially bad. this only happens when im watching video playback though, and it kind of bothers me that i cant watch videos in HD on my pretty high end rig. ive updated all of my drivers, adjusted resolution, tried different browsers, all that stuff.

OP, have you had any luck fixing this?

Joao Santo · Oct 13, 2014

any fix yet?

sdssebastian · Nov 15, 2015

Yes, I've found a fix and I made a tutorial / demonstration about this specific problem.

https://www.youtube.com/watch?v=djHKe-7WxXA

Why are my game cut scenes and YouTube videos pixelated?

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