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Windows 8 stuck stalling update 14 of 20

Last response: in Windows 8
February 25, 2014 12:12:10 PM

So I restarted my laptop running windows 8 so updates could be installed. I've been stuck for over an hour on "installing update 14 of 20" and the blue circle is still spinning. All the other help threads have given advice to change this thing or open up that setting, but I can't make it stop to do any of those things. Power button doesn't not force a shutdown. What do I do? Thank you.
February 25, 2014 12:16:39 PM

remove the battery or better keep pressing the power button till it shutsdown
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