Replacing a hard drive and related issues

Dracobolt

Reputable
Feb 25, 2014
1
0
4,510
My question is threefold: first, I would like a casual assessment of whether you folks think that the issue I am describing is most likely indicative of a hard drive problem or if I should still try other means of troubleshooting; second, I would like a recommendation of what hard drive to get; and third, I would like to know if anyone can recommend a way to transfer my OS and data in a less laborious fashion than the one I am considering.

So my first question is this. In the beginning, my computer first alerted me to troubles through some kind of Dell hardware test that runs automatically every so often. It told me that a Targeted Read Test and a SMART Short Self Test had both been failed, the latter of which, according to a helpful hint, "indicates that a failure may be imminent. Backup all important files and replace your drive." And so I ordered myself an external hard drive, which I'd been meaning to do for ages, and upon its arrival turned my computer on for the day, intending to run the Windows Backup program while I was at class. However, upon booting up, I was unable to connect to the internet (it shows me having full signal bars to the router, but I get a message that I have limited connectivity, and I can't actually do anything), was told by the action center that the firewall is turned off (and it won't let me turn it on), and was unable to run Windows Backup. The backup wizard on the Seagate external hard drive wouldn't run either. Chkdsk found at least one bad cluster, I think, but I can't refer to the logs because, of course, the event viewer is giving me trouble as well.

So that's basically a long-winded rant that leads to me asking: Is this most likely a hard drive problem, or ought I look for other causes before shelling out for a new piece of hardware which I can ill afford?

If the former, then let's get on to question two. Operating under the premise that I do, in fact, need a new hard drive, what would be a good one to spring for? My current HDD is a Samsung HD103SJ, according to System Information. It's part of a pre-built system I bought in spring of 2010. So I need something at least equivalent to that. I was looking at the Seagate Barracuda 1TB and also a similar product from Western Digital. Is one of those significantly better than the other? They look comparable, to my inexperienced eye. How can I determine compatibility with my system? Is there anything else I should look at or keep in mind? I really, really can't afford to go over a hundred bucks on this, and even that will cost me dear, so keep recommendations around that range, please. If I should provide more info, let me know that too. I'm a newb to dealing with computer hardware.

And my third question regards transferring my data. Windows Backup just isn't working, so I've manually transferred my songs, vids, images, and text documents to my external hard drive, as well as Calibre, game stuff, Steam files, what browser data I could find, and iTunes info. I used Magical Jellybean Key Finder to find my Windows and Office product keys, and I have the install discs and product keys for at least one version of Adobe Creative Suite, so I'm set there. At this point, do I need to fuss over trying to make a full system image thing, or should I just download legit copies of Windows and Office (which some of my searching tells me I can do, since I have product keys) and make my own install discs for those?

Tl;dr: does my problem require a new hard drive, what hard drive should I get, and am I going about transferring my data in the right way?

Thanks in advance for any help!
 
Solution
So, you have a failing HDD (Hard Disk Drive), Dracobolt.

Well, Dell PCs have a recovery Partition, but no Recovery DVD included. But realize that you can order one if your Hard Drive Fails. (All that is required to order one is that you read to Dell on the phone- use the Dell Toll Free Phone Number- the information on your Dell Sticker on the side of your PC. I think you want to call the Parts number- 1-800-372-3355.)

Q: Why do you need a Recovery DVD?

A: Because you can't restore your PC from your Dell Recovery Partition if your HDD fails or starts to fail. (Hopefully you can still attempt to make one. Just call Dell's Toll Free number to order one if you need to... hopefully you won't... see further down in Bold... but just...
Hello there, it sounds like your original hard drive is going to have to be recycled, and even though you can use an external hard drive like your Seagate one to store files, it cannot replace an internal hard drive. In another words, since you've already move your files to the external hard drive and ready to fresh install Windows, I suggest you get a new internal hard drive and do the fresh install.

As for what kind of hard drive, honestly any hard drive that you see on selves will work. The most common ones are Seagate Barracuda and WD Green/Blue/Black. One TB version of those HDD should be about $60 max except for WD Black being performance based. So something like http://www.newegg.com/Product/Product.aspx?Item=N82E16822236339

Lastly for putting stuff back from external to new internal, follow http://lifehacker.com/how-to-create-a-windows-8-installation-dvd-or-usb-drive-505769939 and you should be good to go

For other concern such as the wireless problem, it shouldn't have anything to do with HDD failure and more about wireless adapter/router
 

Bee_Dee_3_Dee

Honorable
Dec 2, 2013
168
0
10,760
So, you have a failing HDD (Hard Disk Drive), Dracobolt.

Well, Dell PCs have a recovery Partition, but no Recovery DVD included. But realize that you can order one if your Hard Drive Fails. (All that is required to order one is that you read to Dell on the phone- use the Dell Toll Free Phone Number- the information on your Dell Sticker on the side of your PC. I think you want to call the Parts number- 1-800-372-3355.)

Q: Why do you need a Recovery DVD?

A: Because you can't restore your PC from your Dell Recovery Partition if your HDD fails or starts to fail. (Hopefully you can still attempt to make one. Just call Dell's Toll Free number to order one if you need to... hopefully you won't... see further down in Bold... but just keep reading all.) I'd recommend that everyone that gets a Dell PC, should make a recovery DVD when they 1st receive it and NOT wait until the HDD starts to fail. ;)

If you want to attempt to make one:


Searching at YouTube for, "Dell Recovery DVD From Recovery Partition", the results I got were:
http://www.youtube.com/results?search_query=Dell%20Recovery%20DVD%20From%20Recovery%20Partition&sm=3

But, just what to do with it, is a little more complicated, regardless of whether the PC is new, used or has a failing HDD.

Basically what you can do is, test it (Restore it) on another HDD. But only with the original HDD physically disconnected. After all, you can't risk screwing up a perfectly working PC or in your situation, one that has a failing HDD and still has important Data on it that you want to keep. But that means you have to purchase a spare HDD just to test to see if the recovery DVD you make works. Even though removing an HDD is not an easy task; if you have never removed an HDD before; it IS well worth learning. And if you can change a car tire, you can swap an HDD! Google how to if you don't know how already. And be sure to note that ESD (ElectroStatic Discharge) is worth avoiding. You know what it is. Like when you rub your feet on a rug and touch a metal doorknob. You can simple avoid it by touching your PC case before anything in it. And DON'T rub you feet on a carpet or do anything that generates ESD. ;)

Dracobolt, you should:
1. Purchase a Recovery DVD from Dell or learn to make one (from the above link).
2. Finish backing up all important Data to the External HDD you already have.
3. Remove you existing HDD, put in a new HDD, and test the Recovery DVD.
(Be sure when doing step 3, only have a Keyboard, LCD, and Mouse connected.)
4. If the Recovery DVD worked; meaning the PC boots-up and all seems just fine as if it was a PC being started for the first time; then you should be able to get connected to the Internet.
5. Get any Windows Security Updates that are found- ignore the rest. (Before connecting to the Internet for the 1st time I'd suggest configuring Windows Update settings to Only to notify you of Important Updates and Let You Decide What To DL and Install.)
6. Connect your external HDD.

GL
 
Solution
All those issues don't quite sound like the result of a bad hard-drive but more of a virus. Make a virus scan CD to boot from, I use the Avira Antivir Rescue Disk, and do a system scan with that. Aside from that, you should replace the drive due to the other message but you'd want to make sure it's clean of any viruses.

The steps above to create a recovery disk will be good, you can then restore your system to factory new and copy the files from your old drive after it's set. You can either install your drive as a secondary in the box or get an external enclosure for it.

For a replacement, anything should work, I like the WD Black series for their performance, but they are a bit more than other models.
 


I don't know man, Dell is famous for being trustworthy :p