- Jan 26, 2013
- 38
- 0
- 10,540
I'm very concerned right now because I have what seems like a compromised level of security. I'm running Windows7 Premium on an hp pavilion slimline with Norton360 2014 installed. Today Windows7 update notified me of new updates being available having 12 important updates with 3 optional. I only install important updates and so I selected a total of 12. When I selected the "Install updates" button I receive an almost immediate error message before anything installs. Not even a single kb of progress.
Some Updates were not installed
Failed: 12 updates 12 important updates selected
Error(s) found:
Code 80246008 Windows update encountered an unknown error.
Most recent check for updates: Today at 11:52AM
Updates were installed: Never
You receive updates: For Windows and other products from Microsoft Update
Please, if someone could please help me to solve this problem with detailed instructions for a beginner level PC user.
I have of course followed all the troubleshooting steps that are provided by Microsoft. While I am a beginner as far as the technical side of computers goes I am, at the very least, capable of exhausting all options there is in front of me. So assuming I've done all the basic troubleshooting and still have the exact same issue can someone please tell me what I should do?
I would really and truly greatly appreciate any time and effort given from anyone.
3/11/14
Yes I have followed the steps and spent much time writing down what I was supposed to and then changing some of them to the status the steps instructed me to do. I was hopeful when I saw that some were not as they were supposed to be, however, still failed immediately when I tried to update.
Some Updates were not installed
Failed: 12 updates 12 important updates selected
Error(s) found:
Code 80246008 Windows update encountered an unknown error.
Most recent check for updates: Today at 11:52AM
Updates were installed: Never
You receive updates: For Windows and other products from Microsoft Update
Please, if someone could please help me to solve this problem with detailed instructions for a beginner level PC user.
I have of course followed all the troubleshooting steps that are provided by Microsoft. While I am a beginner as far as the technical side of computers goes I am, at the very least, capable of exhausting all options there is in front of me. So assuming I've done all the basic troubleshooting and still have the exact same issue can someone please tell me what I should do?
I would really and truly greatly appreciate any time and effort given from anyone.
3/11/14
Yes I have followed the steps and spent much time writing down what I was supposed to and then changing some of them to the status the steps instructed me to do. I was hopeful when I saw that some were not as they were supposed to be, however, still failed immediately when I tried to update.
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