WD Elements Portable 1TB seems underpowered

daanodinot

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Mar 1, 2011
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I've just bought a WD Elements Portable 1TB drive, and it's a great drive except for that fact that it doesn't work very well with my Xtreamer MK1 media player. I bought the drive especially for the Xtreamer since I wanted a portable drive to accompany a portable media player so it's a shame that it doesn't work.

Here's what I did:

When I tried connecting the drive to any of the 2 USB ports the Xtreamer offers, the Xtreamer failed to detect it, although the drive did seem to spin up.

Plan B was to buy a Y-cable (it looks like this) and see if connecting the drive to both ports made it receive enough power. This time, the drive was detected, but strangly only when the USB 3.0 data plug was connected in the left port and the USB 2.0 power plug in the right. When I switched them around it didn't work. I also had to restart the Xtreamer and reconnect the drive for it to be detected.

All seems pretty good so far, but here's the catch: when I tried to play a movie (your average 1080p MKV file), the playback was very choppy - certainly unwatchable. It seemed as if the disks were spinning too slow, and it still wasn't receiving enough power.

Just so you know: both the drive itself and the Xtreamer are fine:

- Playing the same movie on a flash drive connected to the Xtreamer works.
- Playing the same movie on the portable hard drive connected to my laptop works.

So what would be the next step? I might add that the Xtreamer offers a 2.5" bay, so I could take the drive out of the case and see if it fits and works. The disadvantage of this is that I lose the USB 3.0 speed, since the Xtreamer ports are USB 2.0. The case also doesn't seem easy to remove and I certainly don't want to damage it since it's a good-looking case.

Thanks in advance!
 
First they really need to work on their picture spec on their website, they pointed optical input into a black area and USB 2.0 into optical lol
Anyways, Xtreamer MK1 only supports USB 2.0 from what I'm looking at, so it was never going to reach the speed of USB 3.0 since both side has to agree in order to operate in that speed. I can only suspect the drive and the player being incompatible, just like how Wii only detect some drives, but I could be wrong.