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DVD Drive won't shut

Tags:
  • Desktops
  • DVD
  • CD-Rom
  • DVD Drives
  • Components
  • Gateway
Last response: in Components
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February 27, 2014 7:55:50 PM

I just replaced my dvd/cd rewriteable drive in my Gateway desktop with a Samsung Internal SATA 24x DVD CD +/-RW DL Disc Burner Re-Writer Drive. I was very proud of myself, got it out, plugged the new one in, connected the cables. Replugged in the computer, everything started up. After I opened and closed the disc drive once where it worked fine; I opened again to put a disk in and now it just opens and shuts. Does not want to shut. Where did I go wrong

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February 27, 2014 8:38:41 PM

Sound like a defective DVD drive. RMA it.
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February 28, 2014 2:47:25 PM

Bummer. Ok. Thanks
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