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Computer freezes randomly [new build, windows 7]]

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February 28, 2014 12:22:17 PM

Hello everyone,

Since I've built this computer (and even once during the OS installation) it has been freezing randomly on me. When it freezes I am forced to do a hard reboot by holding down the power button. It can work for minutes to hours but it always freezes. Below are the specs and I can't find anything obviously wrong (but I'm new at this).

What I've tried:
1. memtest overnight, passed just fine
2. safe mode with networking/internet works, it works forever in safe mode
3. flashed most up to date BIOS
4. updated everything else

I assume I need to start replacing parts which sucks because I have to buy them (no spare PC).

What do you all think? Its been weeks of trying different things

The below is from Speccy:
Operating System
Windows 7 Ultimate 64-bit SP1
CPU
AMD FX-4350 10 °C
Vishera 32nm Technology
RAM
8.00GB Dual-Channel DDR3 @ 866MHz (11-13-13-35)
Motherboard
ASUSTeK COMPUTER INC. M5A97 LE R2.0 (Socket 942) 36 °C
Graphics
ASUS VS228 (1920x1080@60Hz)
1023MB NVIDIA GeForce GT 520 (EVGA) 46 °C
Storage
119GB Samsung SSD 840 PRO Seri SATA Disk Device (SSD) 33 °C
Optical Drives
ATAPI iHAS124 W SATA CdRom Device
MagicISO Virtual DVD-ROM0000
Audio
Realtek High Definition Audio


Thank you ahead of time for your help. Also as I look at the Speccy output as I post this the CPU temp occasionally jumps from 9C up to the 20's. I haven't observed the temperature during a random freeze but perhaps the CPU is just reading the temp wrong and flipping out on me? I have no idea...

Best solution

February 28, 2014 3:13:14 PM

Normally if it works in safemode the problem is a driver , but it did fail at the install of windows so that cant be it .

I suspect you have a problem with either your RAM [ which must be terrible quality to run at those high timings ] or with the cpu's memory controller .
Enter BIOS and clock the RAM to a 1600 MHz XMP profile and see if that fixes your problem
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February 28, 2014 3:47:42 PM

I also recommend setting the XMP profile in the BIOS for the RAM. What is the model number for your PSU? Freezing issues can be caused by a cheap PSU. You can use software like HWMonitor to log the high temps for your components so you can see if the CPU is overheating under load. I don't know where you're getting a reading of 9C, but that's not correct unless your house is about 40F inside.
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March 2, 2014 2:08:38 PM

Thanks for the advice. This in a Cooler Master Elite 350 RC350-KKR500 500W Power Supply Mid Tower Case (Black), I didn't get any other PSU.

I figured that temp reading was weird, I'm in a 70F room so I have no idea what's up with that. It does get higher randomly. It doesn't seem to need much load to freeze though, it has happened with just microsoft word open.

I'll try clocking the ram as you suggest. I've seen that part of the BIOS but have no experience manipulating it.
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March 3, 2014 10:03:12 AM

So I believe I was able to clock the RAM to 1600 correctly but it still froze. This the RAM I have:
G.SKILL Ripjaws X Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 2133 (PC3 17000) Desktop Memory Model F3-17000CL11D-8GBXL

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