Screen rushing down quickly many times!

Adelana

Distinguished
May 30, 2011
23
0
18,510
[2 yo Dell desktop, Win7, WLMail2011 (just upgraded to 2012), Firefox]

Yes, my screen scrolls (rushes!) down to the bottom taking all my typing with it every 5 or 10 minutes!

Most of the times I’m able to bring the text back up...only to rush back down in short seconds again! I have to do all of this several times until (by miracle) it stops, then I really hurry to finish the message and send it out. It also affects Word AND many websites, causing like a tsunami with windows flying in and out all over, the cursor quivering and unmanageable!!!

With anticipated big thanks for any ideas, Adela

P.S. If you live in NYC or know an honest/competent techy in NYC please let me know as I have many glitches and need someone in person to fix all the problems at once. Thank you.
 
Solution
It could be your keyboard. Try replacing it with a known good one and see if that helps. It sounds like a key is stuck intermittently or the keyboard circuit board could be shorting out causing it to do that.

ikon21

Distinguished
Dec 31, 2007
2
0
18,520
It could be your keyboard. Try replacing it with a known good one and see if that helps. It sounds like a key is stuck intermittently or the keyboard circuit board could be shorting out causing it to do that.
 
Solution

Adelana

Distinguished
May 30, 2011
23
0
18,510


Yes, thank you I changed the keyboard and the mouse and so far, only 2 days, this helped; however, only time can tell. I'll let you know. Thank you.