- May 29, 2012
- 7
- 0
- 10,510
I have a pair of MSI 280X cards, one is rev 1.1 and the other rev 1.2 and I use these together for mining. I bought a third card as I was impressed with the thermal performance and noise of the cooler. The first one that arrived had artifacts so this was sent back to the e-tailor and a replacement sent out (both rev 1.2). This also had artifacts so was sent back again. A replacement was again sent out (a rev 1.1) but this time it doesn't artifact but just runs very hot. When gaming on my first two 280X's, they reached about 70C max when gaming (individually). This third card runs at about 85C and is considerably louder as a result. Mining is a complete no-go, the card almost instantly reaches 95C and the AMD drivers crash- presumably due to thermal throttling.
I told the store I bought it from about this issue and they said I should send it back again. I have now received an email back saying that they could not find a fault with the card as it technically can game and mining isn't tested as it isn't strictly what the card was made to do. As a result, they are refusing to replace it and are sending it back to me. Do I have grounds for a replacement here under MSI warranty and should the store honour my right to a replacement? Whilst technically the card can play games which is why they are refusing to replace the card, the fact it runs so much hotter than my other identical cards and cannot even mine for more than about 5 seconds shows that clearly something is wrong with the card. What is the point of getting a card with a good cooler if 85C when gaming is deemed acceptable?
What if anything can or should I do? I'm basically left with an expensive card that is useless to me
I told the store I bought it from about this issue and they said I should send it back again. I have now received an email back saying that they could not find a fault with the card as it technically can game and mining isn't tested as it isn't strictly what the card was made to do. As a result, they are refusing to replace it and are sending it back to me. Do I have grounds for a replacement here under MSI warranty and should the store honour my right to a replacement? Whilst technically the card can play games which is why they are refusing to replace the card, the fact it runs so much hotter than my other identical cards and cannot even mine for more than about 5 seconds shows that clearly something is wrong with the card. What is the point of getting a card with a good cooler if 85C when gaming is deemed acceptable?
What if anything can or should I do? I'm basically left with an expensive card that is useless to me
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