Regular relocation events. No bad sector. How to correct the problem

jhmac777

Honorable
Feb 2, 2014
87
0
10,630
I have a new laptop with Seagate HDD. It keeps running a few relocation events, about 1 per hour. I returned to Newegg with RMA. They tested it and said hdd was good, no major problems. Ran read test and found no bad sectors. Anyway to correct problem. Any prognosis? Newegg said possible virus or other problem.
 
I have a new laptop with Seagate HDD. It keeps running a few relocation events, about 1 per hour. I returned to Newegg with RMA. They tested it and said hdd was good, no major problems. Ran read test and found no bad sectors. Anyway to correct problem. Any prognosis? Newegg said possible virus or other problem.

Newegg is full of it! No virus is going to cause reallocation events (I'm assuming that you misspelled it as "relocation" when you meant reallocation?).

Run some more tests on it. D/L, install and run "HDD Sentinel" (Trial): http://www.hdsentinel.com/download.php and see what the SMART data shows.

Also D/L, install and run Seagate's "Seatools": http://www.seagate.com/support/downloads/seatools/ If it is a secondary drive, Seatools for Windows is the easiest. If it is your system drive, then get Seatools for DOS and burn it to a bootable CD. Run "Short Drive Self Test", "Short Generic" and "Long Generic" tests from Seatools.

Let us know what you find.

Yoggi
 

jhmac777

Honorable
Feb 2, 2014
87
0
10,630
I have done all of that including running hdtune error scan seeing no bad sectors. I keep getting reallocation events in hd sentinal pro and it shows 100% performance and 70% health. I ran short test with Seagate windows test and it passed.