Internal Drive Offline after Virus

JonXavier

Reputable
Mar 1, 2014
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Hello,

After a virus got hold of my pc, one of my internal drives is showing offline. It was rarely used and a recovery tool demonstrated that the data remains (all 1 TB of it!), but windows detects none. Moreover, it appears to have been converted from SATA to RAW. Also, the computer now starts up very slowly and sometimes won't shut off normally. Otherwise, the effects of the virus seems to have been neutralized via tools I found and downloaded off the web.

Thanks in advance! I have 1 TB of data I want to recover! And I'm wondering if the problem drive could be slowing my pc's start-up? Or is it something else?
 
Uhm your mistaken there is no such thing as "SATA to RAW". SATA is the physical type of connector on the drive or motherboard and cable to connect the two. RAW is the condition of the formatting of the platters, which means they were wiped out and made like they just came from the factory.

I am not sure what solution you have tried but I would say you are SOL on the TB drive, your two potential solutions would be to TRY one of the Data Recovery software (I recommend Recuva http://lifehacker.com/5237503/five-best-free-data-recovery-tools ) to recover the drive or data off it. You would need a external HDD to recover TO, you can't 'restore' the data on the same drive normally.

If the software can't do it, then your only hope is to use a Data Recovery Service, which is usually a few thousand dollars, which depending on the 'value' of the data may not really be worth the costs.

BUT before you do ANY of these steps, I think you need to do the following as the BEST solution to ensure the cleanliness of your system.

1) remove any of the 'tools I found and downloaded off the web' as well as whatever antivirus your using. Reboot.
2) Go to www.filehippo.com and download the latest Malwarebytes and start a FULL (not Quick) Scan.
3) then download from filehippo either AVAST! or AVG and again start them and let them do a full scan.

Let us know after these complete and REPEAT the process OVER AND OVER till NO Virus/Malware report comes up on both. Once that is done then I would move forward with the recovery OR ELSE you will just potentially reinfect the computer all over again.
 

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