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Computer Crashes During Games

Tags:
  • Games
  • Video Games
  • Computers
  • Crash
Last response: in Video Games
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March 1, 2014 7:26:36 PM

So this problem has been going on for a long time now (pretty much since I built the computer). While playing games, my screens just suddenly turn black (they also can turn green), and the whole pc is frozen. I then need to restart it by doing a force restart. I just installed Warface, and in the first minute of it being started, my pc crashed. I then restarted the game once my pc started up, and in the first maybe 2-3 minutes, it crashed.

When my game crashes, the black screen just suddenly appears, and then there is some buzzing sound that just loops (Only happens when there is sound playing right before the crash). I can only hear the buzzing with the integrated audio ports, when I use my headphones with USB, I don't hear it.

I have found that changing the fan speed of my graphics card to 100% reduces the crashing when I play (It usually makes the crashing stop when I play Blacklight: Retribution). And I also found that when the room is hotter then usual (maybe a 5-8*C difference), that's when the crashing occurs more frequently.

I have checked, and when my pc crashes, the GPU temperature isn't past 65-75*C, and my CPU is at around 55*C.

Specs:

OS: Windows 7
CPU: I7-2600k
GPU: AMD Radeon 6970
RAM: 4x4GB Ripjaw 1066MHz
Mobo: Gigabyte G1.Sniper2
PSU: Corsair AX1200

Thank you for reading !

More about : computer crashes games

Best solution

March 1, 2014 8:11:57 PM

Sometimes if you are quick enough, alt tabbing or using ctrl alt delete can stop the computer from locking up and force it to the desktop.
When you hear that buzzing sound and the screen changes color, that is the graphics card driver crashing. This can be caused by a number of problems.
1. Unstable overclock
2. Overheating
3. Unstable/old driver
4. power supply is failing to provide enough watts

Since you said that the GPU temp never passes 75C, that eliminates #2. (Mostly any card can safely hit 80C with no consequence or loss of lifespan)

First fix: Update your graphics card driver to the most recent one.
Second fix: Remove any overclock you currently use
Based on your PSU, it should have no problem powering the card unless it is faulty. If possible, try testing the card in another computer or with a different power supply.
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March 1, 2014 8:17:26 PM

check for BIOS update, run memtest86 for the RAM and do a HDD health check.
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March 1, 2014 8:25:04 PM

pyr0_m4n said:
Sometimes if you are quick enough, alt tabbing or using ctrl alt delete can stop the computer from locking up and force it to the desktop.
When you hear that buzzing sound and the screen changes color, that is the graphics card driver crashing. This can be caused by a number of problems.
1. Unstable overclock
2. Overheating
3. Unstable/old driver
4. power supply is failing to provide enough watts

Since you said that the GPU temp never passes 75C, that eliminates #2. (Mostly any card can safely hit 80C with no consequence or loss of lifespan)

First fix: Update your graphics card driver to the most recent one.
Second fix: Remove any overclock you currently use
Based on your PSU, it should have no problem powering the card unless it is faulty. If possible, try testing the card in another computer or with a different power supply.


You are right, I sometimes am able to do ctrl+alt+delete and force it to desktop. Now, about your solutions, I did buy a pre-overclocked version of the 6970, which is clocked at 900MHz instead of 880, so you recommend I underclock it back to 880, what is the best solution for this, should I just change that in the AMD Overdrive section of the Catalyst control center ? My drivers are also the most up to date.

Thank you for your answer, it's very helpful and I'll look into it.

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March 1, 2014 8:41:33 PM

Open Computer, Can Air dust out the bunnies and use paint brush on the vents, coolers, fans, etc.

Download and run SPECCY, copy and paste the first tab to tell us fully what your computer is and your idle temps
Download and run MSI Afterburner, run some of the games that crash, what temps are you getting when underload? (yes I know what you posted I was being more specific when you can see the MSI temp when it 'crashes')
Did you install all Windows Updates? Including options except BING?
Download and run Slim Drivers, install all the latest updates but you don't need to reboot until you do the last update
Remove whatever Antivirus you have, go to www.filehippo.com and download AVAST! or AVG and do a full system scan
Download Malwarebytes do a full system scan (AV doesn't pick up alot of malware)
Does the crashes happen in SP mode or MP mode??
What 'crash' is it? What is the file causing the error as displayed on the BSOD screen? More info on what 'error' is happening tells us more to look at then 'crash when gaming'.
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March 1, 2014 8:50:29 PM

master_yugi said:
pyr0_m4n said:
Sometimes if you are quick enough, alt tabbing or using ctrl alt delete can stop the computer from locking up and force it to the desktop.
When you hear that buzzing sound and the screen changes color, that is the graphics card driver crashing. This can be caused by a number of problems.
1. Unstable overclock
2. Overheating
3. Unstable/old driver
4. power supply is failing to provide enough watts

Since you said that the GPU temp never passes 75C, that eliminates #2. (Mostly any card can safely hit 80C with no consequence or loss of lifespan)

First fix: Update your graphics card driver to the most recent one.
Second fix: Remove any overclock you currently use
Based on your PSU, it should have no problem powering the card unless it is faulty. If possible, try testing the card in another computer or with a different power supply.


You are right, I sometimes am able to do ctrl+alt+delete and force it to desktop. Now, about your solutions, I did buy a pre-overclocked version of the 6970, which is clocked at 900MHz instead of 880, so you recommend I underclock it back to 880, what is the best solution for this, should I just change that in the AMD Overdrive section of the Catalyst control center ? My drivers are also the most up to date.

Thank you for your answer, it's very helpful and I'll look into it.


Not all graphics cards are made the same. Even cards right next to each other on the factory line are different. It's called the "silicon lottery". It refers to the stability of overclocks. For instance, I recently worked on a pair of GTX 660's for a job. One could keep a stable overclock of +60 while the other could push past +75. It may be that your card drew the short stick and cant handle its own clock speed. Try reducing the clock to its stock speed, then test. If the problem persists, try using the last driver from amd. Rolling back one driver can fix a lot of problems. I've got this thread tagged, so if you need any more help, ill do my best.
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March 1, 2014 9:32:33 PM

did you check the BIOS yet? for the motherboard
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March 2, 2014 7:20:56 PM

pyr0_m4n said:
master_yugi said:
pyr0_m4n said:
Sometimes if you are quick enough, alt tabbing or using ctrl alt delete can stop the computer from locking up and force it to the desktop.
When you hear that buzzing sound and the screen changes color, that is the graphics card driver crashing. This can be caused by a number of problems.
1. Unstable overclock
2. Overheating
3. Unstable/old driver
4. power supply is failing to provide enough watts

Since you said that the GPU temp never passes 75C, that eliminates #2. (Mostly any card can safely hit 80C with no consequence or loss of lifespan)

First fix: Update your graphics card driver to the most recent one.
Second fix: Remove any overclock you currently use
Based on your PSU, it should have no problem powering the card unless it is faulty. If possible, try testing the card in another computer or with a different power supply.


You are right, I sometimes am able to do ctrl+alt+delete and force it to desktop. Now, about your solutions, I did buy a pre-overclocked version of the 6970, which is clocked at 900MHz instead of 880, so you recommend I underclock it back to 880, what is the best solution for this, should I just change that in the AMD Overdrive section of the Catalyst control center ? My drivers are also the most up to date.

Thank you for your answer, it's very helpful and I'll look into it.


Not all graphics cards are made the same. Even cards right next to each other on the factory line are different. It's called the "silicon lottery". It refers to the stability of overclocks. For instance, I recently worked on a pair of GTX 660's for a job. One could keep a stable overclock of +60 while the other could push past +75. It may be that your card drew the short stick and cant handle its own clock speed. Try reducing the clock to its stock speed, then test. If the problem persists, try using the last driver from amd. Rolling back one driver can fix a lot of problems. I've got this thread tagged, so if you need any more help, ill do my best.


I underclocked my GPU to 870MHz and it has yet to crash, I might RMA it, but for now, it works fine, thank you for all the help.
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March 2, 2014 11:20:26 PM

As far as your problem is concerned I believe there are many malfunctioning/ unsupported shell-extensions in your system. What you'll have to do is load a list of all of them, disable thsoe which do not function properly. This toolkit can be useful for that.

If that does not fix your issue, scan and repair all operating system files as follows:

1. Insert Windows installation disc.
2. Click Start, type "Command Prompt" in the Search Box.
3. Right click it from the Search Results, select "Run as administrator".
4. Type the following command-
SFC /SCANNOW
5. Press ENTER key to execute the command.
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March 2, 2014 11:34:14 PM

JohnPeter420 said:
As far as your problem is concerned I believe there are many malfunctioning/ unsupported shell-extensions in your system. What you'll have to do is load a list of all of them, disable thsoe which do not function properly. This toolkit can be useful for that.

If that does not fix your issue, scan and repair all operating system files as follows:

1. Insert Windows installation disc.
2. Click Start, type "Command Prompt" in the Search Box.
3. Right click it from the Search Results, select "Run as administrator".
4. Type the following command-
SFC /SCANNOW
5. Press ENTER key to execute the command.


do not download his toolkit link
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March 3, 2014 12:02:02 AM

Yeah that Toolkit, Direct Download Member without any posts....
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