Spilled Lemonade on Razer Black Widow Keyboard, Doesn't Work Anymore

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roguecatfish

roguecatfish

Honorable
May 5, 2013
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I bumped my glass of lemonade and it fell on my new keyboard. When I spilled it I was playing DayZ and immediately grabbed a wash cloth and cleaned out the keys as best as I could, not a lot of liquid got into it. Then my game started just freaking out and my character was auto running and was doing different actions without me clicking anything, whenever I pressed a key it just didn't do anything. The backlight was still on and I unplugged the keyboard and plugged it back in, and then the backlight wasn't on anymore and I couldn't type. I got my old keyboard out and I couldn't type on there either. I restarted my PC and then I could type with the old keyboard but the Razer keyboard was still broken. Can anyone give me a suggestion on how to fix this or what the problem is? I currently have it sitting upside down on my floor hoping the liquid will drain out. I got this keyboard about 2 months ago, will Razer repair it or send me a new one? Thanks.
 
Solution
Dark Lord of Tech
Sorry , you will have to purchase a new one.

Exclusions and Limitations. This Limited Warranty does not cover:

software, including (without limitation) (i) the operating system and software added to the Razer-branded hardware products through our factory-integration system, (ii) third-party software, or (iii) the reloading of software, software configurations or any data files;
non-Razer branded products and accessories, even if packaged and sold with the Product;
problems with and/or damage to the Product caused by using accessories, parts, or components not made by Razer;
damage caused by service (including upgrades and expansions) performed by anyone who is not officially acting as an employee...
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Dark Lord of Tech

Dark Lord of Tech

Retired Moderator
Aug 18, 2009
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Sorry , you will have to purchase a new one.

Exclusions and Limitations. This Limited Warranty does not cover:

software, including (without limitation) (i) the operating system and software added to the Razer-branded hardware products through our factory-integration system, (ii) third-party software, or (iii) the reloading of software, software configurations or any data files;
non-Razer branded products and accessories, even if packaged and sold with the Product;
problems with and/or damage to the Product caused by using accessories, parts, or components not made by Razer;
damage caused by service (including upgrades and expansions) performed by anyone who is not officially acting as an employee, representative or sub-contractor of Razer;
claims arising from any unacceptable use or care of the Product, including (without limitation) misuse, abuse, negligence, unauthorized modification or repair, unauthorized commercial use or any operation of the Product outside Razer's recommended parameters;
claims arising from external causes, including (without limitation), accidents, acts of God, liquid contact, fire or earthquake;
Products with a serial number or date stamp that has been altered, obliterated or removed;
Products for which Razer will not receive payment; or
cosmetic damage, minor cosmetic abnormalities (including minor pixel abnormalities) and normal wear and tear, including (without limitation), scratches, dents and chips.

- See more at: http://www.razerzone.com/warranty/en_GB#question7

 
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Solution
nostall

nostall

Splendid
Nov 28, 2012
3,244
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I agree with the others and SR-71, it may well be toasted.
Since you have nothing to lose, try this as a last resort/attempt to resurrect.
I doubt that you can disassemble it without physically breaking the KB, but if it will easily come apart you should do the following with it disassembled - other wise leave it intact.
Buy a gallon of DISTILLED WATER. Not spring water, bottled water, nor tap water; distilled only - there are no minerals in pure distilled water. Get several bottles of 91% isopropyl alcohol: (CVS, Walgreens, Rite-Aid, WalMart - all should have this)
Wash the board in running luke-warm tap water.
Drain it as best as possible, even shake it to get water out.
Rinse with the gallon of distilled water
Again, drain it and shake the water out.
Now, rinse/soak the whole board with the alcohol. With the board horizontal and the key facing up shake the board up-and-down - this will get the alcohol up under the key caps. The idea of the alcohol is that it will absorb the remaining water and will dry quicker.
Finally, hang the kb by one end, hopefully at a slight angle with the keys on the downside of that angle/slop (kinda like the slashes made while typing / ) and let it dry for 5-7 days. You can use canned air or air compressor (No more then 40PSI) to blow the vast majority of water out, but the board must be completely dry before you ever plug it back in. About midway through the drying reverse the board 180 degrees; what was pointing down towards the floor now should be pointing up.
And at last, when you are absolutely, 1000% certain it is completely dried out - plug it back in and see if you saved it.
BEST OF LUCK! A friend and I saved a laptop this way after a can of soda spilled all over it.
 
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