laptop freezes alot

joshythejosh · Mar 2, 2014

on my new y410p (had for about a month) i have downloaded only chrome steam final fantasy 14 and state of decay ( both games) and for the past week my laptop has been freezing constantly and i dot know what i did wrong
please i need help

dodger46 · Mar 3, 2014

Many causes of freezing.
1. Check out your OS
First try System File Checker
Winkey plus 'X'
Choose Command Prompt (Admin)
Type sfc /scannow then Enter

It finds and fixes errors in Windows, but doesn't always report them. Run it and see if the fault disappears after re-booting your system
If corrupt files are found that can’t be fixed, try

Dism /Online /Cleanup-Image /RestoreHealth

Re-run SFC

To view CBS Log

findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >sfcdetails.txt

Search C drive for sfcdetails.txt or navigate to C:\Windows\System32 and scroll down.

2. Check System for overheating

D'load and run Speccy
http://download.cnet.com/Speccy/3000-2094_4-75181811.html
Check temperature after running a game for a while.

3. Check RAM.

If you have more than one stick, try running on one at a time. Or run Memtest 86.

4. Check HDD

http://www.seagate.com/support/external-hard-drives/desktop-hard-drives/freeagent-pro-classic/seatools-win-master/

joshythejosh · Mar 6, 2014

dodger46 :

sorry took so long had a hard time with this laptop
i did them and it seems like the hdd and ssd failed some of the tests ( smart , hdd long generic , and ssd short dst)

dodger46 · Mar 7, 2014

Sorry, wasn't aware you had an SSD, this test more appropriate
http://download.cnet.com/SSDLife-Free/3000-2086_4-75323637.html
Though if your HDD failed Long Generic, use the failure code to help get it replaced. Hopefully your SSD OK.
Once you've established what's at fault, ensure you order Recovery disks at the same time as your replacements.

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laptop freezes alot

joshythejosh

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dodger46

dodger46

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joshythejosh

Honorable

dodger46

Splendid

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