My USB ports suddenly stopped working and I receive an error "USB device not recgonized" whenever I plug in a USB device or sometimes when booting my computer, even if there is no USB device connected.
I have tried everything I've seen online, uninstalling the usb drivers from the device manager and resetting the computer, disconnecting the power and battery from the laptop, I even reset my computer to factory settings, and the error still occurs. I also have the latest drivers (including the usb3.0 drivers) and windows updates.
Devices charge and are receiving power while plugged into these ports
In device manager there is one unknown device that will not correct itself.
Under its properties it says that it is a usb controller and that "Windows has stopped this device because it has reported problems. (Code 43)".
Is there anything left for me to try?
I have tried everything I've seen online, uninstalling the usb drivers from the device manager and resetting the computer, disconnecting the power and battery from the laptop, I even reset my computer to factory settings, and the error still occurs. I also have the latest drivers (including the usb3.0 drivers) and windows updates.
Devices charge and are receiving power while plugged into these ports
In device manager there is one unknown device that will not correct itself.
Under its properties it says that it is a usb controller and that "Windows has stopped this device because it has reported problems. (Code 43)".
Is there anything left for me to try?