- Mar 3, 2014
- 4
- 0
- 4,510
I have been searching and searching everywhere for information about how to fix this problem. Everyday for the past 2 months+, my internet drops for about 15-20 seconds every 15-20 minutes. For general internet browsing, this isn't an issue; However, for gaming it is a pretty big issue being that my disconnect and try to reconnect for 15-20 seconds. I have tried to narrow down the problem, but I am all out of ideas. Below are a list of things I have done to try and troubleshoot the issue.
Replaced older Ethernet cables
Got new router
Got a new modem
had ISP technician replace any possible faulty wiring
I've reset my modem and router 100 times each probably
Messed around with the splittler I have to see if the problem persisted and it did
connect directly to the router to see if the problem persisted and it did
I don't know much about modems or networking or the internet outside of playing games and browsing websites, but from the knowledge I have and research I have done, it seems like the modem is the main reason behind this issue. I don't know if I was just unlucky and the replacement modem I got was just as faulty, or if there is some setting I can somehow tweak to change the IP Lease times and what not. Additionally, and I guess it could be linked with what I just said, but I was informed that our IP is either changing or is being used somewhere else because secure sites like banking websites warn us that we are using a different IP everytime we try to log in and we have to set up our wireless network on almost a daily basis due to it not being the same IP everyday.
If what I last mentioned seems like it could be my problem, any information on how to fix it would be greatly appreciated. Thanks!
Replaced older Ethernet cables
Got new router
Got a new modem
had ISP technician replace any possible faulty wiring
I've reset my modem and router 100 times each probably
Messed around with the splittler I have to see if the problem persisted and it did
connect directly to the router to see if the problem persisted and it did
I don't know much about modems or networking or the internet outside of playing games and browsing websites, but from the knowledge I have and research I have done, it seems like the modem is the main reason behind this issue. I don't know if I was just unlucky and the replacement modem I got was just as faulty, or if there is some setting I can somehow tweak to change the IP Lease times and what not. Additionally, and I guess it could be linked with what I just said, but I was informed that our IP is either changing or is being used somewhere else because secure sites like banking websites warn us that we are using a different IP everytime we try to log in and we have to set up our wireless network on almost a daily basis due to it not being the same IP everyday.
If what I last mentioned seems like it could be my problem, any information on how to fix it would be greatly appreciated. Thanks!
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