Computer crashes randomly: Kernel Power 41 (63)

jussinpelit

Honorable
Sep 15, 2013
4
0
10,510
I've been experiencing random crashes with my computer. It seems to happen when I'm browsing with many tabs open, or downloading from the internet. The screen just freezes for a few seconds and then the system reboots. The crashing is more frequent when downloading or browsing, but sometimes it happens when the computer is idle and no programs are open. I play games like Bad Company 2, Skyrim and Metro Last Light but It never crashes when I'm gaming.

Windows 7 and all drivers are up to date. I have run memtest, and passed it. My temperatures are also fine so I don't think its caused by overheating.

Could the problem be that I only have 1 stick of ram and the system runs out of memory?

Personally I think the problem could be the PSU.

Please help, this problem is really annoying and happens almost daily..

My computer:

Processor: AMD Athlon X4 750K Black Edition 3.40GHz FM2
Mobo: ASROCK FM2A75 PRO4+ socketFM2+ DDR3
Ram: CORSAIR DDR3 1600Mhz 4GG
Case: ZALMAN Z3 PLUS 4x120MM FAN CONTROL USB3.0 ATX
PSU: Super Flower / AXP - 550W - 80+ - Non-modular
HDD: SEAGATE BARRACUDA 1TB 3.5" SATA3 7.2K 64MB
CD/DVD player: ASUS DRW-24F1ST 24X DVDRW BLACK SATA
GPU: ASUS HD7790-DC2OC-2GD5 2048MB GDDR5

I am using Microsoft Windows 7 Home Premium 64-bit


This is the event log message:

- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 2

Level 1

Task 63

Opcode 0

Keywords 0x8000000000000002

- TimeCreated

[ SystemTime] 2014-03-04T12:38:07.123618500Z

EventRecordID 36355

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer Juhana-PC

- Security

[ UserID] S-1-5-18


- EventData

BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0
 

PeterLee4200

Reputable
Mar 4, 2014
2
0
4,510
Computer crashes due to problematic system files and settings. There are also other possibilities like malfunctioning shell-extensions, unsupported DLL files, compatibility issues and so on. In this case, you'll have to first deal with corrupt system files and settings. To fix-up system settings use this tool.

How to fix corrupt system files?

1. Insert Windows OS installation disc.
2. Click Start button, point to All Programs | Accessories.
3. Right click "Command Prompt" and select "Run as administrator".
4. Type "SFC /SCANNOW" and press ENTER.
5. Reboot your system.