new build, couple of issues

greenlights6

Reputable
Mar 4, 2014
2
0
4,510
Hello everyone! Everyone here seems very knowledgeable, so I figured I'd give this a try. I hope I'm posting this in the right forum

A couple weeks back I built my first computer, and installed windows 8.1 on it. The computer runs amazingly well, but the issue is it doesn't...want to stop running....ever. I have some issues:

1) it never fully powers off unless I hold down the power button. From desktop, if I select "restart" from the charms bar, the computer WILL actually do a full cycle: "windows is shutting down" screen-> everything goes blank/"no signal from HDMI" on monitor/fans stop spinning->wait a second-> everything powers back up. Everything good and dandy. Now, when I select "shut down" from the menu, I'll get the "windows is shutting down" screen, then it'll go blank, then "HDMI no signal", but all the fans are still spinning. ALL of them. Case fan, CPU fan, GPU fans. Unless I hold down the power button, it won't actually power off.

2) Somewhat related to #1. The computer goes to sleep fine, but similarly to #1, even when it completely sleeps/hibernates, all fans are powered up and active. Once the computer goes to sleep, I have to hold down the power button for it to actually sleep, and if I press it down again then it resumes where I left off, it doesn't actually do a hard boot up. Furthermore, I can't seem to wake it from sleep in any way. I've played both with windows power settings as well as bios settings.

3) On bios, CPU temperature is EXACTLY 10 degrees above what 2 different tuning utilities show. Asrock Xtreme Tuning and Intel Extreme Tuning unitlity both show cpu 29-32C idle, 63-65C under load (whatever the temp is, those 2 always match). I don't know if it makes a difference, but Motherboard shows 28-30C on BIOS. I have read that the BIOS showing the wrong temperature isn't entirely uncommon. Thoughts?

And finally, a bit more info on the parts I used:
Mobo: Asrock z77 extreme 4
Intel i5-3570k
16gb G Skill ripjaws X Series
n Vidia GTX 770
Corsair HX750 power supply
Corsair Carbide 500r case
Rosewill N900PCE wireless adapter
Samsung 840 EVO SSD
Wireless keyboard and mouse, plugged into usb 3.0 ports.
Windows 8.1 64 bit


All drivers are up to date. Went into BIOS and noticed there is no option to select sleep type mode, but through research found out that setting it to "suspend to RAM" SHOULD give me S3 sleep. I've also enabled the bios options to be able to wake it up through usb ports.

With all that said: what could I be doing wrong?

Many thanks in advance for the help. Greatly appreciated
 
Solution
make sure your mb has the newest bios file on it. the issues your seeing is a bios bug with some of the newer mb and windows 8. to fix this drain power from the pc go get a drink let the power good led on the mb drain for a few min then hit the clear cmos button or move the cmos jumper and clear the bios. go into the bios and reset the bios to factory default.
windows should shut down fine now. for the cpu temp issues. what temp sensors are being read from both the cmos and the after market software. intel and amd have thermal sensors for the cpu cores and the chip the newer intel now have temp sensor for the cpu package.
http://img.photobucket.com/albums/v340/plushdragon/temp.jpg
make sure your mb has the newest bios file on it. the issues your seeing is a bios bug with some of the newer mb and windows 8. to fix this drain power from the pc go get a drink let the power good led on the mb drain for a few min then hit the clear cmos button or move the cmos jumper and clear the bios. go into the bios and reset the bios to factory default.
windows should shut down fine now. for the cpu temp issues. what temp sensors are being read from both the cmos and the after market software. intel and amd have thermal sensors for the cpu cores and the chip the newer intel now have temp sensor for the cpu package.
http://img.photobucket.com/albums/v340/plushdragon/temp.jpg
 
Solution

greenlights6

Reputable
Mar 4, 2014
2
0
4,510
I haven't been home since I posted this. I SHOULD make it there tonight and will try out a BIOS update. I'll let you know how it works. Thanks for the help!

UPDATE: I checked my bios version and it IS the latest one, so no luck on that. As for the temps, I downloaded CoreTemp and it's showing the same temps as Asrock and Intel utilities. Whew!