Asrock 990fx extreme9 usb 2.0 and 3.0 on motherboard wont work just bought it today

THEIZZO99 · Mar 5, 2014

Asrock 990fx extreme9 usb 2.0 and 3.0 on motherboard wont work i tried to un install and re install drivers it works off and on....1 second they work next second they dont i just bought it today should i send it back and get a new one or what...I really dont wanna send it back

unknownofprob · Mar 5, 2014

firstly, Have you updated the BIOS (It won't work if you don't)? and is the CPU compatible?

THEIZZO99 · Mar 5, 2014

yes my cpu is compatible fx8350 im on the computer right now but the usb's acted funny they work and then they dont

unknownofprob · Mar 5, 2014

You have to update the BIOS if you haven't already

THEIZZO99 · Mar 5, 2014

ok will try

THEIZZO99 · Mar 5, 2014

i've never actually done that before though so how would i go about doing it?

unknownofprob · Mar 5, 2014

youtube has people to show you step-by-step on how to do it.

THEIZZO99 · Mar 5, 2014

ive updated and they are still not working.

THEIZZO99 · Mar 5, 2014

trying to reinstall the drivers it says on usb controller no driver found

unknownofprob · Mar 5, 2014

hmmm, Could you link up your PC specs so I know what we are dealing with here.

THEIZZO99 · Mar 5, 2014

yes i can i called asrock but they are no help and the usb 2.0 are working now still not 3.0

AMD fx8350 with corcair h110,Asrock 990fx extreme 9,8gb G skill 1600mhz ,xfx
7870 core edition 2gb,corsair 750w psu 128 gb toshiba ssd,windows 7 64bit

THEIZZO99 · Mar 5, 2014

should i just sent it back and get a new one

unknownofprob · Mar 6, 2014

If the 3.0 ports don't work on the back of the motherboard directly, then it is a problem with the motherboard. You'll have to replace it. If this issue is persistent, then the problem may be worse then previously thought.

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Asrock 990fx extreme9 usb 2.0 and 3.0 on motherboard wont work just bought it today

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THEIZZO99

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unknownofprob

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THEIZZO99

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THEIZZO99

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