Mouse pointer freezing, sound corrupted (either loop or buzzing or robotic) needing hard reset. Please help!

thearsonist18

Reputable
Mar 5, 2014
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4,510
Hello,

I've just built a new system from scratch and much to my despair I already have problems with it. Specifically, my mouse pointer would freeze and the sound would either start a loop of the last sound played or would be a loud buzz or would be a robotic-like output of the sound. Moreover, all this happens at the same time and the pc would start running ever so slow needing a hard reset in the end.

I cannot isolate this issue. I've gone 3 days with more than 12hrs/day of PC use without any problems just to get such an error as described above on another day within only 2 hours of use. It happened to me in-game and also while playing YouTube videos or watching videos on other websites such as dailymotion or vimeo. It's really happening really randomly and I cannot pinpoint the exact repro steps of this.

The specifications:
ASUS M5A97 LE R2.0
AMD Fx-8320 (not overclocked)
Corsair Vengeance LP 2 x 4GB (1600Mhz) -> running on 9-9-9-24 @ 1600 on Mobo. The Mobo didn't pick up the correct profile and I had to manually adjust it.
HDD WD 1TB Green
nVidia GeForce GTX 550Ti
SuperFlower GoldenKing 550W PSU (80+ platinum certified)

What I've tried:
- swapping GPU drivers with old ones (problem still occurred)
- updating BIOS (problem still occurred)
- running memtest with no errors (problem still occurred)
- monitoring the temps (CPU seating comfy at about 40C when playing a game, GPU hitting sometimes 60-65C, mobo sitting at around 35-40) which leads me to believe it's not an overheating problem (+ I have 3 extra fans in the case - Zalman Z11+)
- reinstalling Windows (problem still occurred)

I am really bummed out by this. Can someone please provide some help ?

Edit: The only error I can find in EventViewer are EV ID 6008 with EV ID 41. Also, there is no dump generated.
+ I've installed a PCI sound card, thinking it might be the on-board sound. So far so good, no problems. However, I'm gonna be convinced this problem's gone if the computer runs seamlessly for at least 2 weeks (given the random nature of the freezes ...)