External Hard Drive NO MEDIA

Ryan Nott

Reputable
Mar 5, 2014
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I have a Maxwell 75GB E-series External hard drive which I have used before, plenty of times.

Today I plugged it in and it didn't show up on >My Computer< so I decided to open up the Disk Management. The disk show up, with the correct letter which I defined at the beginning (R:) however it says "No Media" underneath and there is no partition showing.

I used >diskpart< to try create a partition, only to be shown that it is 0B full and 0B free.

I can't find anywhere that explains this. I have Windows 8.1 Pro and also a Chromebook. I unplugged hard drive and tried on Chromebook, nothing showed up.

I can hear the disk is working inside and the little green light is flickering as normal.

What is the problem? I can provide screenshots of >diskpart< and >disk management<

Thanks
 
Would it happen to be a WD external drive.

If so here we go again.

They do two types of drive in the external case
The first is a large enclosure where an external 12v power cord is connected to it along with the usb cable.

The drive in the device should be a 3.5" sata drive like one you fit in a tower computer.

If you have a tower system, not a laptop.
Then you can take the drive out of the enclosure and connect it to the tower system via Sata and power from the psu. The bridge board from the usb part of the external drive to the Sata connectors inside the external has blown.

Now WD also do more compact external drives, but they use a circuit board that is part of the 2.5" drive if that has failed its as good as dead if it does not show the capacity of the drive or the free space or format in disk manager.