Need help with PC crash

Dagold · Mar 5, 2014

I just built my first PC on Monday and loaded up windows and installed the updates. Windows vista getting 8 soon. So I put everything in and it started up just fine. I downloaded Skype and steam and some games. But every time I play a game it will crash my PC in around 1- 10 minutes. And today it crashed the second I hit answer on Skype. I don't now if it's just skype and games but it crashes and I need to know why.

My specs:
CPU: amd fx 6300
GPU: GeForce gtx 760
Motherboard: 970 a-ds3p
CPU fan: heat sink fan( all it says and game with the CPU)
Hdd: seagate barracuda 320 7200 rpm ( ment to get 1T)
Ram: 8gb 1300 MHz

bluehowell · Mar 5, 2014

What power supply do you have, the PC may not be receiving enough power, also what temps are you getting?

ThOmAs McCoOy · Mar 5, 2014

Have you tried uninstalling Skype? or maybe back tracking your steps of what you installed right after installing windows. Hopefully you could eliminate what is causing the issue then find a different way to install the certain program causing problems. You could also do a little research to see if anyone else is having the same problems with Skype or any of the games you installed.

Dagold · Mar 5, 2014

My power supply is a coolmax 600watt
Also I have tried to install it another wag and still crashed. The games didn't have nagging todo with it. I searched. And when it crashes it just shuts completely off. Doesn't reboot it anything.

ThOmAs McCoOy · Mar 5, 2014

maybe download CPUID to look at what your temps are, or go into your BIOS and check and see what you temps are.

Dagold · Mar 5, 2014

My CPU temp Is at 36 degrees Celsius constantly. I checked. The fan is running at around 2500 rpm

ThOmAs McCoOy · Mar 5, 2014

Have you tried doing several other things with the computer and it only just crashes using those programs? if its crashing all the time, maybe something got corrupted or messed up during windows install.

Dagold · Mar 5, 2014

See what I think Is could be te hdd being faulty or something. But then I would be able to start up my PC right? And when I was downloading some updates while restarting the pc it said "error loading os" could that mean there is a corrupt file and I need to reinstall windows?

Dagold · Mar 5, 2014

JavaScript:

If you have skype I can still use it on my phone. You should add me so I can explain it in a lot more detail and possibly show you the bios and my set up and what not
Username: willwill1812

ThOmAs McCoOy · Mar 5, 2014

Hopefully reinstalling windows is the last resort you may be able to to rewind before the update. It is quite common for issues to occur after the install and when updating windows, really stinks when it happens. Is it a hybrid drive correct?

cheapo gamer · Mar 5, 2014

download a legit version of windows and use a 8gb+ usb drive or sd card to install it from and use your legit key, saved many issues with bsod for me

Dagold · Mar 5, 2014

Uhh I reinstalled windows and it still crashed and I did not download any updates. But when i downloaded my nvidia driver it crashed again so it could be that. But I can't play anything without it so i am confused.

ThOmAs McCoOy · Mar 5, 2014

Its possible it could be your graphics card. Anyway to disable it and tap into the motherboards on board card and try something through there (a simple game)?

cheapo gamer · Mar 6, 2014

untill you can install a usb version of windows 8 os 90 day trial i wouldnt go messing around with my parts just yet for free, a copy of Windows 8.1 Enterprise. Yes, of course there's a catch: after 90-days, your computer will begin to shut down every hour and will continue to do so until you replace the operating system. In other words, this is a trial version of Windows 8.1, designed for hardware and software developers to test their products on. This might be useful if you need very short term access to Windows 8.1 but it's not a long term solution., if this install on a usb drive doesnt work shout at the psu and call it cheap

edit: on a more helpful note try making sure you use 1 12v cable(rail) to 1 molex to 6pin adapter for your gpu and your dvd drive

Dagold · Mar 6, 2014

It's not the Gpu. I have a GeForce gt 610 and a GeForce gtx 760. I tried both and installed the correct drivers and it still crashed. And how do I get. Copy of the windows 8.1 trial version?

Dagold · Mar 6, 2014

Also could it be that I didn't plug in the wires into the motherboard correctly? I'm sure I did but I could have misplaced one. If I did misplace one can someone please tell me where everything goes? I really appreciate you guys taking time out of your days to help me with my problems. It just shows there truly are nice people in this messed up world we call home.

ThOmAs McCoOy · Mar 6, 2014

Dagold :

Long as you have the main wires where they go everything should be good the 24 and normally 8 pin connectors for mother board then depending on the graphics card a 6 pin and a 8 or 2 6's just depends. Make sure to have you sata's hooked up and powered. Newegg has a great video series on building a computer that will take you step by step, just to make sure you did not miss anything, you could check it out.

cheapo gamer · Mar 6, 2014

http://technet.microsoft.com/en-gb/evalcenter/hh699156.aspx HERE. your motherboard has a 24pin plug and a 4pin plug closer to the cpu and vrm's. make sure that is installed it is a seperate square 4pin cable or a 4+4 pin cable attached to the psu. make sure no wires are pushed into any tight corners or sharp points on the motherboard and make sure it is seated properly to get a good earth , anythings possible with a pc , only good thing about consoles is only one part to return if it nacks up

Dagold · Mar 6, 2014

It's a single 4 pin that goes from the PSU to the motherboard. Tomorrow I'm taking it into bestbuy to see i they can see what is wrong. And yeah man that's the one good thing about a console haha

cheapo gamer · Mar 7, 2014

Dagold :

lol yeah a square one on its own , not a molex plug , you tube pc assembly vids to see if theres anything your missing , many many videos with your mobo

davcon · Mar 7, 2014

Return the psu,Coolmax units are junk.
If you're are on a budget Corsair CX series units are much better quality.
I would recommend a CX600W for you but the CX500W should work too.
Proof in this review of a Coolmax 500W which could only output 330W.
http://www.hardwaresecrets.com/article/Coolmax-V-500-Power-Supply-Review/1366/7

Dagold · Mar 7, 2014

Thanks davcon. Ill look into investing in a new PSU I wasn't sure it mine was good or not.

Dagold · Mar 7, 2014

Cheapo, what do you mean by mobo?

cheapo gamer · Mar 7, 2014

Dagold :

mobo = motherboard , sorry mate lol

heres a video watch it all or skip to 1:50 in the vid and look for the white square block on the mobo , yours will either be black or white but in the exact same place behind your usb ports http://www.youtube.com/watch?v=X6NRcD9uEq0

make sure to give all your wires a little wiggle n push to ensure they are in .

Dagold · Mar 8, 2014

Thanks cheapo but all the cirds are in the correct spots. I got a new PSU yesterday and also windows 8.1. It gives me an error when u try and install it. It said it can't create a partition in the hdd
Never mind I got it to install. And the PSU is atx-860ae by raid max

Need help with PC crash

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