PC keeps randomly shutting down.

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IIINobleIII

IIINobleIII

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Feb 10, 2014
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I barely installed my Corsair 430-Watt and installed my R7 250, after a few days I returned the R7 250 because I noticed it wasn't the 250x. I returned it a few days ago, and I took out the software of the R7 250 and the graphics card out (In order to get a refund.) after I took out those two I noticed it started to shutdown randomly. Help!

-Thanks and Cheers!
 
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I would recommend downloading CPUID HWMonitor. Turn it on and run the machine under a processing load. Check the temperatures for CPU, Memory, etc. Most modern CPUs will shut down the system rather than overheat and destroy themselves. If you're putting too much load, and therefore too much heat, on the processor it WILL shut down.
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clayofthe757

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Feb 1, 2014
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Did you run the computer at least once after the old card and its associated software were removed?
Did you update the drivers for the new card?
Did you try running the machine without a discrete card (using the integrated graphics port)? (This will eliminate the new card as the problem. Dud cards are a pain, but not that uncommon.)
 
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IIINobleIII

IIINobleIII

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Feb 10, 2014
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Sorry if I was unclear, but once I TOOK OUT the software and graphics card it started to shutdown.
 
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clayofthe757

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Feb 1, 2014
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I would recommend downloading CPUID HWMonitor. Turn it on and run the machine under a processing load. Check the temperatures for CPU, Memory, etc. Most modern CPUs will shut down the system rather than overheat and destroy themselves. If you're putting too much load, and therefore too much heat, on the processor it WILL shut down.
 
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Warsam71

Warsam71

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Jul 29, 2013
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Hello IIINobleIII,

Can you provide us your system specs? This can be of great help and will enable me and the TH members to help you better :)

With that said, there could be numerous factors that cause a system to shut down. I think it has to do with your power supply. Take a look a this video to get a better insight into this type of issue: http://www.youtube.com/watch?v=tiqkPRtzu70&list=PL6CFEA6C71BB14979&index=3

Now, your GPU, the R7 250X requires a 400w power supply. I see that you have a 430w PSU (by the way, Corsair is a great brand - good choice). This requirement is "suggested" by the GPU manufacturer, however is it best to get something more powerful than what is normally suggested. In your case, I suggest getting a 500 or 550w PSU.

See, when you're close to the suggested power, you're more likely to run into an issue like yours because of the other components in your PC drawing power at the same time. Hence, the system shutting down on you.

A great way to prevent such issue or learn more about your power requirements is using a power supply calculator, for example: http://www.extreme.outervision.com/psucalculatorlite.jsp

Would you happen to have an extra, more powerful PSU? Can you borrow one from a friend? If so, try swapping them and see how it goes...

About the driver, we have just released the Catalyst 14.2 Beta driver: http://support.amd.com/en-us/kb-articles/Pages/latest-catalyst-windows-beta.aspx (On this page, you'll find instructions on how to do a clean install - uninstall existing drivers and install the latest version)

I hope the above information helps you...and please keep us updated on your progress :)
 
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clayofthe757

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It looks like your CPU is heavily overloaded. The Phenoms are not meant to bear graphical loads. I recommend installing the discrete card again. If it is pulling temperatures near 130C under normal operation then your cooling is failing. Get a new fan to attach to the heatsink.
 
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IIINobleIII

IIINobleIII

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Okay, I am getting a GTX 750 in a few days. Will it stop the shutting down?
 
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Warsam71

Warsam71

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I'm not too sure if that will fix the problem...you can try

Clayofthe757 has made a good recommendation; and I still suggest you try a different PSU, have you tried testing with another unit?

Also, which program/game/application are you using? Perhaps this can shed some light into the CPU's overload and possibly affecting the PSU.
 
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