Windows 8 boot up problem

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min41992

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Mar 5, 2014
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So I was updating my intel hd 4000 drivers, which is my display adapter, and something went wrong. I tried to boot up my computer but i got the msi logo, (cause I have a msi laptop msi ge70 0nd to be exact) and it froze in black screen. Also I can't access safe mode even with Msi's f3 recovery function cause it doesn't pop up. Only command that works is f11 which lets me boot from hdd and other stuff. my computer specs are
i7-3630qm
gtx660m
750gb hdd
Also if possible please don't make me lose my data fixing this because I have some thing I don't want to lose
 
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mbarnes86

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Sep 16, 2010
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Hi

Can you get into the BIOS and force the Laptop to use the gtx660m graphics instead of the Intel hd 4000 integrated graphics ?

Microsoft has instructions for booting up from Windows DVD to the 'emergency command console' then rolling back registry to earlier version
(This is complex as you have to give a series of long commands at the command prompt and best avoided unless nothing else works)

If you can get to Windows safe mode menu you will probably have start with Last known Good option

Regards

Mike Barnes
 
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ThOmAs McCoOy

ThOmAs McCoOy

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Feb 27, 2014
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If worst comes to worst most laptops have a function or a key you hold down during boot up that can restore the computer to factory settings. Yes this will wipe everything but it has saved me before,while having issues with an old laptop.
 
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ThOmAs McCoOy

ThOmAs McCoOy

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Feb 27, 2014
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My bad sorry for the miss read just normally its a button you hold in, on my previous laptops like an f11 (hold down whole time during boot.) Does not bring you to the bios or anything like that, just asks point blank restore to factory setting. You do not have to go through any restore or safe mode. It just starts wiping everything right there and reinstalling windows back to factory stats. Like i said though sorry if this did not help I miss read. If for some reason that is not working, do you have the windows disk and try to boot from disk drive and see if it lets you overwrite everything.
 
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ThOmAs McCoOy

ThOmAs McCoOy

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Feb 27, 2014
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Heres a thought trying changing your boot order one at a time and see if its something that's booting that is causing the crash then whatever that is you can maybe at least narrow it down and replace or not boot it. Sometimes just changing boot orders help though. But if you are not able to get to boot menu then hmmm. Keep me posted on any updates what so ever I want to help ya figure it out as best I can. We all do :) Sorry if I was not much help hard when I am not there.
 
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ThOmAs McCoOy

ThOmAs McCoOy

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Feb 27, 2014
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What the computer loads up first as soon as it turns on. EXP. your main hard drive, then the disk drive, then your 2nd hard drive. You can adjust the boot order so it boots something else first or take something out of the boot order. PCS are goofy sometimes now I am not saying this will fix it but its worth a shot to mess with unless someone else pops in here with a better solution that would be my next option with the situation you are in (no disk, cant restore ect.) should be in your Bios.
 
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min41992

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Mar 5, 2014
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well i only have one hard drive but i'll try changing order. but the problem is that i updated my intel hd 4000 wrong though so i don't see how this would help
 
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