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Apple wireless router cuts in and out for PC, but not for iPad

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  • Networking
  • Wireless Router
Last response: in Networking
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March 5, 2014 4:09:08 PM

We have an AirPort Express wireless router that I am having serious issues with.

It has been going on for 4 or 5 days. I may start out connected to the router or not, but either way, it switches after a minute or two. Sometimes that gap is shorter, sometimes longer (usually longer when it is not finding the router). The timing coincides perfectly between my laptop and my android phone. I've tried my work laptop and that has the same issues. My iPad and my roommates mac have no problem finding the wireless signal. The PS4 is wired to the modem without any issues.

I cannot figure out why only apple products are having no problem with connections.

Any help would be wonderful.

More about : apple wireless router cuts ipad

March 5, 2014 4:11:16 PM

check it for firmware updates...

What security are you using on it?
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March 5, 2014 5:11:22 PM

corroded said:
check it for firmware updates...

What security are you using on it?


There were some updates available (Last update was a week ago) so they are pending now. Connection isn't lasting long enough to finish.

I use avg free
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March 5, 2014 7:18:53 PM

corroded said:
check it for firmware updates...

What security are you using on it?


I misunderstood.

I've updated the firmware (issue persists) and according to my phone the security is WPA/WPA2 PSK.
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Best solution

March 5, 2014 10:15:02 PM

use a wired connection and do the system updates... Reset the router and redo your settings. Use WPA2 security and a raw phrase as the pass key.

Delete the SSID from your WiFi clients and reconnect new.

What do you get then?
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March 7, 2014 2:12:18 PM

corroded said:
use a wired connection and do the system updates... Reset the router and redo your settings. Use WPA2 security and a raw phrase as the pass key.

Delete the SSID from your WiFi clients and reconnect new.

What do you get then?


That pretty much did the trick. Thanks a lot.

The only thing that persists is that it will at times disconnect from the internet, but it will either come back soon or I restart the computer to reconnect. Before it would not be able to detect the wireless signal at all.

Thanks again though.
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