slot or ram damaged?

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huanghuo6366

Reputable
Mar 6, 2014
2
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4,510
my computer Acer X3910, 4 slots for ram. two under the hard drive. so, I can only add one, I move the one and put it inside. It shown I lost 2 G. I move it back, still lost 2 G. I do not know whether is the slot damaged or the ram.
 
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unknownofprob
why don't you put them right next to each other? It may well be the outside slot is damaged but not likely, I would try insert the ram with the case on it's side so the motherboard is flat, that makes the ram much easier to install and may well be your issue.
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huanghuo6366

Reputable
Mar 6, 2014
2
0
4,510

I bought a new ram and put in one of the 4 slots. ( the outside two. It does not work. I know the slot has damaged. The other two slots under the CD and hard drive, I lift up a quarter inch, move the old one in and place the other old one in right next to it. It works. Now it showed 4G on property. I can return the one I bought. For sure the outside two slot is damaged.
 
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unknownofprob

unknownofprob

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Oct 3, 2013
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38,960
why don't you put them right next to each other? It may well be the outside slot is damaged but not likely, I would try insert the ram with the case on it's side so the motherboard is flat, that makes the ram much easier to install and may well be your issue.
 
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