Hello,
I am having a few problems with my GPU these days, I have an ASUS GTX780 DirectCuII, and these are the things that trouble me: when installed, I get flickering blue stripes on-screen. and my resolution is stuck at 800x600. Moreover, my monitor appears as a Genreic Non-Pnp monitor. When I try to install the drivers, it asks for the classic restart (nothing problem until...), by when I restart and log in, there is the same problem (stripes and low res) and GeForce Experience shows no drivers installed.
Please note:
1. Everything thing works fine and my Asus PB238Q is recognised as such through Maximus VI HERO onboard HDMI. 1920x1080 is possible.
2. I have read an issue with that being caused by VRMs or VRAM overheating. By hand, I felt that at the left side of the card, backplate side, it is hotter than in the center, where the core is. Is it normal.
3. When GPU is connected, display is connected through DVI. DisplayPort does not work (drivers?)
Anyhow, even though I am 15, this is not my first build, and I am open to any response from you at Tom's. However, I live in China, and although you may believe I am closer to the manufacturer's headquaters, but RMA is a pain over here, because the resellers have a long history of distrust and will often refuse RMA because of many frauds.
Thanks in advance !
By the way, keep up the amazing job you guys do, you really help more people than you think.
I am having a few problems with my GPU these days, I have an ASUS GTX780 DirectCuII, and these are the things that trouble me: when installed, I get flickering blue stripes on-screen. and my resolution is stuck at 800x600. Moreover, my monitor appears as a Genreic Non-Pnp monitor. When I try to install the drivers, it asks for the classic restart (nothing problem until...), by when I restart and log in, there is the same problem (stripes and low res) and GeForce Experience shows no drivers installed.
Please note:
1. Everything thing works fine and my Asus PB238Q is recognised as such through Maximus VI HERO onboard HDMI. 1920x1080 is possible.
2. I have read an issue with that being caused by VRMs or VRAM overheating. By hand, I felt that at the left side of the card, backplate side, it is hotter than in the center, where the core is. Is it normal.
3. When GPU is connected, display is connected through DVI. DisplayPort does not work (drivers?)
Anyhow, even though I am 15, this is not my first build, and I am open to any response from you at Tom's. However, I live in China, and although you may believe I am closer to the manufacturer's headquaters, but RMA is a pain over here, because the resellers have a long history of distrust and will often refuse RMA because of many frauds.
Thanks in advance !
By the way, keep up the amazing job you guys do, you really help more people than you think.
) debating over RMA with chinese resellers in Shanghai is going to be hard, they're going to ask for proof, and that it wasn't my own fault (I'm pretty sure I grounded myself every time I touched something, could it be static electricity?).
Facebook
Twitter
Instagram