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Problem with internet

Tags:
  • Routers
  • Connection
  • Networking
  • Internet
Last response: in Networking
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March 6, 2014 5:50:25 AM

So here's the problem:
About 3 weeks ago my internet started to disconnect or what so ever (yellow triangle next to localarea icon). It disconnects only when i'm downloading something torrents/updates for games and so on. Also it disconnected when I made a skype call once. While surfing in internet , playing games and watching videos online work perfectly. I'm using wired internet which is connected to router and then from router to two computer. Router worked perfectly for one month so it's not definetly router problem because it also disconnects when it's connected just to pc. Internet starts to work again when I power on/off router. Please help me and thanks in advance.Ask if I need to provide any information so we can solve this annoying problem.
Sorry for my bad english :( 

More about : problem internet

March 6, 2014 6:09:12 AM

Internet working after restarting router, that means the router might be overheating. It's a common problem with them and leads to premature components failure and eventual router failure to maintain a connection. Suggest creating some additional vents in the router casing if you are handy with tools and the router is not in warranty anymore, or just return the router if in warranty.
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March 6, 2014 6:25:33 AM

It's not the router because same problem is when the cable is connected straight to pc without router. And the router worked about 1 month without any problems.
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March 6, 2014 7:27:25 AM

You have broadband via DSL or cable? Regardless, you do have a modem (either cable modem or DSL modem) that connects your household to the ISP. That is the equipment I was referring to.
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March 6, 2014 7:29:27 AM

Cable(actualy i'm not sure which one I do have dsl or cable internet speed go as high as 20mb/s) modem which I don't really have access and it was working fine for years ...
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Best solution

March 6, 2014 7:37:41 AM

Even that equipment will eventually fail or get outdated; contact your ISP and see if you qualify for an upgrade on that. Sometimes the ISP refits their own servers and equipment, rendering old customer's equipment partially incompatible with their new stuff. It has happened to me before and I had to get a newer modem (was due for that, anyways, after about 10 years in service, LOL).
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March 6, 2014 7:43:41 AM

I'll contact ISP as soon as possible and lets see what they say.
Edit: At the first time they said that's it's torrent causing problem because of too high download speed and told to limit it. After second call they told that they will check "on their side" and recall. Seems they encountered some problems cause they haven't called yet.
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