Do i need to update my bios?

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Reapertyrion

Reapertyrion

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Hey guys
Please refer to this link for a background on my issue: http://www.tomshardware.co.uk/answers/id-2048461/cpu-hitting-temps-81c.html



After i made the previous thread linked above my issue with heat and games crashing was sorted, for about 24 hours. After that, the same problems started popping up again i will list these issues for easier diagnosis.

1. Whenever windows updates, i get a guaranteed blue screen. ( i have turned automatic updates off to stop this happening daily)

2. I have adobe flash player installed correctly with no problems, yet my web browser still feels the need to crash videos and tell me that it needs to restart the browser (Mozilla firefox). This one happens often, i don't have any untrusted plug ins or any viruses as i have checked several times.

3. My games are still closing randomly, i initially thought this was because of high temps i was getting which i managed to fix with some thermal paste and faster fan speed. The problem still occurred, i was informed that this was most likely the PSU, which has been changed since but with the problems remaining.

4. Their is no pattern for these issues, they happen randomly and when i least expect it.

5. I was recently notified by windows that "harddisk/volume4" was corrupt?

Someone had told me that these problems could be caused by system instability, which apparently requires a bios update to correct?



I wish i could give you more information but when it comes to issues like this I don't know what I am doing, which would be why I am asking you guys.

Please help :)

System specs:
FX-6100 six core cpu 3.30ghz
8GB DDR3 RAM
250 gb HDD (c) / 1TB HDD partitioned 50/50, (d) (e)
Nvidia GT 620
 
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COLGeek

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Have you tested your memory (using an app like memtest, see below)?

http://www.memtest.org/#downiso

If there is a more recent BIOS version for your system, it couldn't hurt to apply it. However, this very well could be a memory issue as well. You should download the ISO for memtest and burn to CD. Then boot from that CD and let the test run.

From your other thread, it appears that your temps are ok. Also, what make/model of PSU are you using now?
 
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cin19

cin19

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1) Run the chkdsk utility to check the HDD, how to http://windows.microsoft.com/en-us/windows-vista/check-your-hard-disk-for-errors
2) Run the memtest86+ to test the RAM, http://www.memtest.org/
3) The last thing is to update the BIOS, if all tests pass and the temp (CPU) is fine.
4) If you try all above those, the PC still crash randomly, and the problem may be the cpu, because you said the cpu temp was up to 81C, I dnk how long it last and that may kill the cpu. Check the cpu for the burn marker.
 
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Reapertyrion

Reapertyrion

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If i am to update my bios, would you please guide me through doing so? But, i would like to use this as a last case scenario. As for the current powers supply it is one from my previous amd machine, not sure what make and model my buddy usually handles that sort of thing, although if you tell me how to detect it i will post it here. I will run the memtest you linked in and try doing that, i have previously ran memtest through windows startup and has shown no errors.

Will post an update after the memtest.

 
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Reapertyrion

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A burn mark? I have seen nothing like that on the cpu chip but in any case i will check to make sure.
Also i have run chkdsk before and all it does (every time) is recovers orphaned files? deletes registry files? and repairs others. but overall with no errors.
 
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Reapertyrion

Reapertyrion

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Okay so i ran the memtest you linked on start up, i let it run for 1 hour and in that duration it had discovered over 100,000 errors, by the time it gave me just 1 pass i quit the program to return here as it is clear this could be a memory issue you stated earlier.

Question, if their are so many memory errors then why didn't windows detect it when I ran memtest before? (several times)

I guess now i would like a next step to the issue, like is their a way to correct the memory errors or am i going to have to buy new RAM? Also, would it be best if i ran the memtest twice, removing one RAM card at a time? (I only have two cards 4Gb DDR3)
 
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Tradesman1

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What DRAM do you have? Model #, it can be found by using the free app CPU-Z and looking in the SPD tab, the model should show under part #, then look in the memory tab at freq to see what freq it is running at 9it will show half of the DRAMs spec, if you have 1600 sticks it should 800 or so... The problem could be the DRAM is bad or may not be set up correctly, or may need more voltage
 
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cin19

cin19

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You should run the memtest on the single ram one by one to find out which one has problem, if the ram is under warranty then RMA it, because most companies have lifetime warranty for ram.
You can't fix those error. If you can't RMA then buy the new ram.
 
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Reapertyrion

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In slot 1: DDR3 4096 MBytes, bandwith: pc3-10700H (667 MHz)
JEDEC#1 JEDEC#2 JEDEC#3
Frequency: 444Mhz 592Mhz 666Mhz
Voltage 1.50V 1.50V 1.50V

Slot 2: DDR3 4096 Mbytes, bandwith pc3-10700H (667 MHz), Manufacturer: Kingston <---(Slot 1 did not have this)
JEDEC#1 JEDEC#2 JEDEC#3 JEDEC#4
Frequency: 457Mhz 533Mhz 609Mhz 685Mhz
Voltage 1.50V 1.50V 1.50V 1.50V

I didn't see anything about a model.
These number are a little different, is this a problem?
 
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Reapertyrion

Reapertyrion

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I have been into my bios once before to change my cpu fan speed which took me like 20 mins to find.
I dont mean to be difficult and i appreciate your professional response, but is it possible you could break that down a little so i can write it down while i perform it? I dont have my tech buddy here to help with this at the moment.
Thanks :)
 
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Tradesman1

Tradesman1

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Go into BIOS and the Advanced or tweaking page and find the DRAM setting - for Freq should offer options for manual, auto, or maybe XMP/DOCP/EOCP or the like select manual, chage DRAM frequency to 1600, then you'll find the base timings listed in order, will want them going down at 9-9-9-25, then look for Command Rate or Command Timing, something of the sort it will have an odd figure in it of 1T, 2T, 1N or 2N (the letter part doesn't matter, want the number at 2), then look for voltage settings and set DRAM voltage to 1.575 and look for CPU/NB voltage set it to 1.2
 
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Reapertyrion

Reapertyrion

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Got it, will post when i have done it.
 
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Reapertyrion

Reapertyrion

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Sorry for the delay, i have wrote down what options i had in bios so i could give you an idea of the settings i had to configure.

I found the tweaking part of the bios under advance/jumpfree configuration.
I couldn't find anything saying DRAM frequency but i did see "memory clock speed" which was set to 400Mhz, i left this setting as is for precaution while i report back to you. As for the CPU/NB it didn't have any option to change it to 1.2 unless i didn't see it on the other hand i did see CPU voltage which was set to auto. The base timings i found in "timing configuration", my options were:
DRAM latency
DRAM cas delay
DRAM pre time
DRAM act time
DRAM to pre time
DRAM cycle time
DRAM recovery time
DRAM ras delay


Read to write delay
write to read delay DD
Write to read delay SS
Write to write timing
Read to read timing
Ref cycle time
Refresh rate
Command rate (this was set to 1T so i set it to 2T like you said")

The command rate was the only thing i changed as i i had so many options i was not sure which ones to change like you said.
 
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Reapertyrion

Reapertyrion

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You mean the DRAM frequency and the the DRAM voltage?
The Dram voltage i change to 1.575 like you said and is the cpu voltage "CPU over voltage"? which is the option i had.
As for the DRAM frequency the highest option i had was 1200mhz i beleive.
 
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Reapertyrion

Reapertyrion

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I'll take another look, will post back after.
 
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Reapertyrion

Reapertyrion

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Okay so when i said that i couldn't change the DRAM frequency i was looking in the wrong place as i found the northbridge tab and inside was "DRAM controller configuration" which i assume is the place i needed to be? The options i had their are as follows:
Bank interleave
Node interleave
Channel interleave
Memory hole remapping
Power down enable

Each one of those only had the choice to change between Auto/Disable

As for the CPU/NB i did find that, the drop down for it was in Mhz so i assumed your 1.2 ment 1200Mhz so i tried that but on startup it said overclocking failed enter setup or return defaults. I entered set up and just changed it back to auto and the PC started fine.

So, the DRAM frequency and CPU/NB you said about are not changed as i dont have the options you said i should change.
I'm guessing im doing something wrong? But i can assure you that i did look thoroughly.
Apologies for this difficulty.
 
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Tradesman1

Tradesman1

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You founfd the CPU/NB frequency - you want the CPU/NB VOLTAGE and set to 1.2, look for that and let me know - don't randomly guess and make changes, I'm tied up at the moment with a build, will try and dig out a manual in an hour or two and see what I have
 
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Reapertyrion

Reapertyrion

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No problem, i'll have another good look.
Thank you for your help as far, sorry for this being dragged out for something that would probably be so simple but i guess that's what this forum is for in terms of helping out with these kind of issues. A manual would be useful if you have one, wish i did.

I understand you being busy, i will post updates for you to get back to in your own time.
 
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