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I am not able to connect (wireless) a windows 8 laptop or notebook to a Netgear WNDR3400V2 router.

Last response: in Networking
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March 6, 2014 10:13:59 AM

I am not able to connect a windows 8 laptop or notebook to a Netgear WNDR3400V2 wireless router; is this a common problem? Do I need to update the router firmware?
a b * Windows 8
a b D Laptop
March 6, 2014 10:46:47 AM

You need to provide more details. What have you tried so far? What are the results? Do your laptop and notebook even see the router? How far away are they from the router? Do you know if the laptop and notebook have their wifi (radio) turned on? Is there software running on them that shows nearby routers? Have the laptop and notebook PCs every connected to any other wireless routers (so you know that they work)?
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March 6, 2014 12:28:14 PM

I can connect Windows 8 portable devices using an Ethernet cable. We have an IPad and a MacBook connecting to the router just fine. I downloaded the ASUS notebook drivers for wireless connections la night, but still no luck. My son has never been successful connecting his Toshiba laptop to the wireless router.

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Best solution

a b * Windows 8
a b D Laptop
March 6, 2014 4:02:38 PM

OK, let's try this again.

Have you made certain that the Toshiba and the Asus have their wireless radios turned on?

If you're certain that the wireless radios are turned ON, then go to Control Panel and open up "Network and Sharing Center". Click on the link at the upper left of the Network and Sharing Center window that is labeled "Change Adapter Settings". This will open up another window showing you your network adapters on the the device. Do this for each device, the Toshiba and the Asus.

You should see a network adapter icon on each labeled "wireless LAN" or something with the word "wireless" in it. Is the wireless icon disabled? Is it connected? Right-mouse click on the wireless network adapter and then click on Status and tell me what it says.
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March 7, 2014 8:28:09 AM

mbreslin1954 said:
OK, let's try this again.

Have you made certain that the Toshiba and the Asus have their wireless radios turned on?

If you're certain that the wireless radios are turned ON, then go to Control Panel and open up "Network and Sharing Center". Click on the link at the upper left of the Network and Sharing Center window that is labeled "Change Adapter Settings". This will open up another window showing you your network adapters on the the device. Do this for each device, the Toshiba and the Asus.

You should see a network adapter icon on each labeled "wireless LAN" or something with the word "wireless" in it. Is the wireless icon disabled? Is it connected? Right-mouse click on the wireless network adapter and then click on Status and tell me what it says.


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March 7, 2014 8:30:52 AM

Yes, the devices wireless radios are on. The instructions you provided are for Windows 7 and not 8 so I cannot follow them. I verified that the Netgear wireless router has the most current firmware. Is there a router configuration setting that needs to me tweaked to recognize a Windows 8 device?
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a b * Windows 8
a b D Laptop
March 7, 2014 9:32:24 AM

What do you mean my instructions are for Windows 7? I'm sorry to have to contradict you, but I'm running Windows 8.1 right now and I definitely have a Control Panel, and in that Control Panel there is most certainly a "Network and Sharing Center" icon.

If you do end up finding your Control Panel (trust me, it's there), you should change the "View" to "large icons" or "small icons", if it is set to "category". If your Control Panel is set to display a view of "categories" then you won't see "Network and Sharing Center". It will be buried under one of the few choices available in the category view.
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March 9, 2014 5:47:04 PM

The problem was fixed by changing the wireless router security setting to WEP instead of WPS-P2. Apparently, windows 8 devices cannot connect using WPS.
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March 9, 2014 5:47:44 PM

The problem was fixed by changing the wireless router security setting to WEP instead of WPS-P2. Apparently, windows 8 devices cannot connect using WPS.
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a b * Windows 8
a b D Laptop
March 9, 2014 6:18:53 PM

Too bad you didn't mention you were trying to use WPS in the first place. WPS isn't an encryption security setting, comparable to WEP or WPA2. It's a way for two devices to sort of automatically configure security encryption between themselves, but it is a big security hole. It should be turned off at the router. And it has nothing to do with Windows 8.
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