my mouse lights up but doesnt work Help

Bought a new mouse and keyboard today. The mouse lights up but doesnt move. The key board doesnt light up. HELP
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More about mouse lights doesnt work
  1. Does your old mouse and keyboard still work?

    Please list out your computer brand and model number. If it is a custom computer list the following components below:

    Motherboard:
    Processor:
    RAM:
    Graphics Card:
    Power Supply:
    Additional internal/external components:
  2. Chiisu said:
    Does your old mouse and keyboard still work?

    Please list out your computer brand and model number. If it is a custom computer list the following components below:

    Motherboard:
    Processor:
    RAM:
    Graphics Card:
    Power Supply:
    Additional internal/external components:


    I've had this same problem but no one has answered me so far :( could you help me? come check my post please
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