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Is my laptop GPU Broken

Tags:
  • Laptops
  • GPUs
  • Graphics
Last response: in Graphics & Displays
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March 6, 2014 6:35:18 PM

Specs:
Amd quad-core A6-3420M with turbo-core technology up to 2.4GHz
AMD Radeon HD 6520g + 7670m with 1gb dedicated VRAM.
17.3" hd + led LCD
6gb ddr3 memory installed
500GB HDD
DVD-Super Multi DL drive
Acer Nplify 802.11b/g/n
6-cell Li-ion battery
Pictures:
https://imageshack.com/i/fvtvb7j (part if album so you can view all of it)

Hi, so I have an Acer Aspire 7560G-7622, and the 1st day I received it I noticed it had weird lines popping up every now and then, I thought my eyes were playing tricks on me so I ignored it. But then it started to get REALLY bad where I could not go more than a few minutes without my laptop crashing. I'm including pictures to show you what the crashing looks like, so I also thought maybe it could have been a virus or some broken drivers/windows update because I downloaded over 300 gb worth of games and media in a short span of time. Then I purchases a new windows 7 copy so I could factory reset the laptop. Now it's not even able to go past 1152x864. I tried downloading drivers for the 6520g but everytime I try it keeps saying I either don't have the drivers or that it's not functioning correctly. So my question for you is, does this officialy mean the laptop gpu is dead? Is there anything I can do to fix it, or maybe is it even possible to somehow just use the 7670m that;s part of the system and disable the 6520g. Thank you

More about : laptop gpu broken

March 6, 2014 6:39:36 PM

The first sign of GPU breaking are artifacts. It can lead to death of GPU :( .
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Best solution

March 6, 2014 6:41:37 PM

AMD (CPU) powered Laptops are notoriously bad for overheating.

You might want to get the whole laptop looked at as overheating is a common problem and causes all sorts of issues.
That being said, if the new reinstall of windows 7 now means that your dedicated card isn't being detected then that could be another issue entirely.

Best to return the laptop from where you brought it, and see if it is still under warranty.
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