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Hard drive randomly seems to disappear and reappear.

I did a brief google search and havn't found a case that sounds like the problem I am having.

Okay so I recently bought a 1TB WD black drive. I cloned everything from my old drive over using acronis and its been working fine for a few days.
Now all of a sudden my screen will come up saying "encountered a problem"(or something along those lines) for a couple seconds and it restarts. I still have my old drive installed as well so it restarts and it boots off the old drive when its supposed to boot off the new drive. I did change BIOS settings to have the WD drive as primary boot choice.
The WD drive disappears from explorer once it reboots until I shut the computer off. Boot into BIOS and manually select the WD drive to boot from then everything is fine. windows explorer sees both drives for a few hours and it happens again. It will shut off, reboot using old drive and WD drive disappears until I restart.
It basically feels like the WD shuts itself off until I completely turn computer off then start again. although it disappears from the BIOS boot choices till I open BIOS and I set it as one again. Its weird. I doubt its a PSU issue as I bought a new one couple weeks ago, a SeaSonic 620 watt which is about 150 more watts than my computer would ever require.

Its completely random. i could be playing games for hours and itll work fine. but the computer could be sitting for about 20-30 mins and ill go to my computer and notice it restarted and the WD is no longer visible and its running off my old drive. It is frustrating. I tried switching SATA ports on motherboard.
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More about hard drive randomly disappear reappear
  1. You can try switching cables put but that sounds like you got a bad drive I would call WD.
  2. Spectre694 said:
    You can try switching cables put but that sounds like you got a bad drive I would call WD.


    I just sent them an email explaining my situation. We will see what happens. I do have the 5 year warranty and i have only had the drive for a week so if they think its the drive as well hopefully it wont be a big issue to get it replaced.
  3. Best answer
    Firthro said:
    I did a brief google search and havn't found a case that sounds like the problem I am having.

    It basically feels like the WD shuts itself off until I completely turn computer off then start again.

    Its completely random. i could be playing games for hours and itll work fine. but the computer could be sitting for about 20-30 mins and ill go to my computer and notice it restarted and the WD is no longer visible and its running off my old drive. It is frustrating. I tried switching SATA ports on motherboard.


    I had a similar problem with my data drive (a second drive separate from my OS drive) randomly disappearing. It would be recognized again if I rebooted. The problem was solved when I updated my audio driver for another reason. Apparently the second hard drive and the sound card shared the same IRQ channel. For some reason, updating the audio driver resolved conflicts between them.
  4. Firthro said:
    Spectre694 said:
    You can try switching cables put but that sounds like you got a bad drive I would call WD.


    I just sent them an email explaining my situation. We will see what happens. I do have the 5 year warranty and i have only had the drive for a week so if they think its the drive as well hopefully it wont be a big issue to get it replaced.


    No should be easy from what i have heard WD has a good warranty. Horsemumbler's suggestion is worth a shot though its an easy check anyway
  5. Horsemumbler said:
    Firthro said:
    I did a brief google search and havn't found a case that sounds like the problem I am having.

    It basically feels like the WD shuts itself off until I completely turn computer off then start again.

    Its completely random. i could be playing games for hours and itll work fine. but the computer could be sitting for about 20-30 mins and ill go to my computer and notice it restarted and the WD is no longer visible and its running off my old drive. It is frustrating. I tried switching SATA ports on motherboard.


    I had a similar problem with my data drive (a second drive separate from my OS drive) randomly disappearing. It would be recognized again if I rebooted. The problem was solved when I updated my audio driver for another reason. Apparently the second hard drive and the sound card shared the same IRQ channel. For some reason, updating the audio driver resolved conflicts between them.


    Well I figured why not update audio drivers along with other driver updates i could find and see if it fixes it. Ever since i havnt had any more random restarts and hard drive disappearances. Cant say for sure this fixed it but it hasnt done anything weird since. thanks for this. i never would of guessed an audio driver may be an issue with the hard drive. I guess thats why i always come here first for advice. :)
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